What are the responsibilities and job description for the Logistics Customer Business Partner position at ELDOR AUTOMOTIVE POWERTRAIN USA?
LOGISTICS CUSTOMER BUSINESS PARTNER
Reporting to: Material and Production Planning Supervisor
Position Mission:
As a Logistics Customer BP, you will work closely with Sales and Production Planning to ensure shipments are completed on-time to Eldor’s customers; Regularly communicate with customers to negotiate shipment timing while confirming appropriate coverage for vehicle production; Support and be a trained backup for Production and Material Planning in the event of vacations and absences.
Position Main Responsibilities:
Communicate effectively with Eldor’s OEM customers, discussing all aspects of Customer relations.
Daily Customer Portal Management
Daily Shipment Processing (Inter-company, Supplier, and Customer)
Daily Prepare Packing List, Bill of Ladings (BOL), Labels, & Invoices
Daily verify and send Advance Shipping Notices (ASN’s)
Daily attend production meetings to communicate customer updates.
Support Production and Material Planning – Cross Trained as Backup for vacations and absences
Manage and schedule shipments with freight companies (LTL, TL, Expedites)
Maintain Customer Master information in SAP (Delivery Schedules, Packaging Standards, Quantities, Routings)
Monitor Customer Releases are aligned with contractual agreements (APW/MPW)
Monitor and communicate delivery and inventory concerns with Production Planning and the Customer.
Monitor and track customer packaging to ensure timely return for Production
Monitor Customer Scorecard (Delivery and other Logistics related KPI’s)
Manage the return of material from the Customer for internal analysis
Takes actions on the different projects chosen by his/her manager for his/her own department or for different departments/Eldor companies
Other responsibilities as assigned by the manager
Education required:
Bachelor’s degree (Logistics or Business Management) and/or at least 5 years in Automotive Customer Service
Experiences required:
At least five years in a Tier 1 Automotive Supplier
Beneficial Technical /Behavioral Skills
Coil / Product Knowledge
Eldor's Production System
Microsoft Office Suite, SAP
Navigating and working across multiple databases
Proven ability to collaborate effectively with cross-functional teams
Strong prioritization, organizational, and time management skills
UPDATED 01.2026
Hourly Wage Estimation for Logistics Customer Business Partner in Daleville, VA
$47.00 to $64.00
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