What are the responsibilities and job description for the Maintenance Director (948) position at Elderly Housing Development & Operations Corporation (EHDOC)?
Location: Plantation, FL or Satellite Office in Pittsburgh, PA
Travel: 60% or greater
Benefits: Medical, Dental, Vision, Pension, 401(k)
Position Summary
The Maintenance Director provides strategic leadership and operational oversight for maintenance operations across EHDOC's national portfolio of affordable senior housing communities. This role is responsible for ensuring properties operate safely, efficiently, and in full compliance with HUD, NSPIRE, OSHA, and applicable state and local regulations.
Reporting to the Chief Field Operations Officer, the Maintenance Director develops maintenance strategies, oversees capital improvement initiatives, drives preventive maintenance programs, establishes operational standards, manages budgets, supports regional teams, and leads maintenance training and performance initiatives throughout the organization.
This position serves as the organization's subject matter expert for maintenance operations and partners closely with Regional Managers, Community Managers, Human Resources, Field Operations & Field Operations Project Coordinator, Development and third-party vendors to deliver exceptional resident experiences while protecting EHDOC's physical assets.
Key Responsibilities
Strategic Maintenance Leadership
Travel: 60% or greater
Benefits: Medical, Dental, Vision, Pension, 401(k)
Position Summary
The Maintenance Director provides strategic leadership and operational oversight for maintenance operations across EHDOC's national portfolio of affordable senior housing communities. This role is responsible for ensuring properties operate safely, efficiently, and in full compliance with HUD, NSPIRE, OSHA, and applicable state and local regulations.
Reporting to the Chief Field Operations Officer, the Maintenance Director develops maintenance strategies, oversees capital improvement initiatives, drives preventive maintenance programs, establishes operational standards, manages budgets, supports regional teams, and leads maintenance training and performance initiatives throughout the organization.
This position serves as the organization's subject matter expert for maintenance operations and partners closely with Regional Managers, Community Managers, Human Resources, Field Operations & Field Operations Project Coordinator, Development and third-party vendors to deliver exceptional resident experiences while protecting EHDOC's physical assets.
Key Responsibilities
Strategic Maintenance Leadership
- Develop and implement company-wide maintenance standards, policies, and best practices.
- Lead maintenance operations for a multi-state portfolio of affordable senior housing communities.
- Establish preventive maintenance programs that maximize asset life and reduce emergency repairs.
- Create operational strategies that improve maintenance performance, efficiency, resident satisfaction, and regulatory compliance.
- Standardize maintenance procedures across all communities.
- Provide oversight of all building systems including HVAC, plumbing, electrical, elevators, fire life safety systems, roofs, building exteriors, and grounds.
- Ensure work orders are completed timely and efficiently while maintaining service excellence.
- Monitor preventive maintenance schedules and equipment lifecycle planning.
- Support communities during emergencies including weather events, major repairs, and resident safety incidents.
- Provide oversight of Maintenance Training & Operations Managers conducting regular property inspections and maintenance audits.
- Ensure compliance with HUD, NSPIRE, Section 202/8, 202PRAC, LIHTC, Fair Housing, OSHA, and local building code requirements.
- Lead preparation for HUD inspections and develop corrective action plans.
- Monitor NSPIRE scores and implement portfolio-wide improvement initiatives.
- Ensure required permits, certifications, licenses, and inspections remain current.
- Promote a culture focused on resident safety and regulatory excellence.
- Partner with Development and Field Operations to create long-term capital improvement plans.
- Manage capital repair projects including roofing, HVAC replacement, parking lots, building renovations, accessibility improvements, and life safety upgrades.
- Coordinate contractors, consultants, architects, and vendors.
- Monitor project budgets, timelines, and quality standards.
- Assist in developing 5-10 year asset preservation strategies.
- Review and request capital needs assessments (CNA) across EHDOC portfolio.
- Develop and manage maintenance operating budgets.
- Monitor expenditures and identify cost-saving opportunities.
- Manage inventory, purchasing, and vendor contracts.
- Review financial reports to ensure maintenance expenses remain within budget.
- Evaluate vendor performance and negotiate service agreements.
- Recruit, mentor, and develop maintenance professionals across the portfolio.
- Design and implement onboarding and technical training programs.
- Develop maintenance career paths and succession planning initiatives.
- Conduct field coaching, performance evaluations, and development planning.
- Partner with Human Resources on employee relations, performance improvement, and workforce planning.
- Foster a culture of accountability, teamwork, safety, and continuous improvement.
- Utilize maintenance management software (Real Page Facilities or similar) to monitor portfolio performance.
- Identify operational efficiencies through technology and process improvement.
- Bachelor's degree in Facilities Management, Engineering, Construction Management, Business, or related field (or equivalent experience).
- 10 years of progressive maintenance leadership experience.
- 6 years leading multi-site maintenance teams.
- Experience managing affordable housing, senior housing, multifamily housing, healthcare, hospitality, or commercial real estate maintenance operations.
- Strong knowledge of: HVAC, Electrical, Plumbing, Mechanical systems, Building maintenance, Life Safety Systems
- Thorough knowledge of HUD regulations, NSPIRE inspections, OSHA standards, and building codes.
- Experience managing capital improvement projects and maintenance budgets.
- Strong leadership, coaching, communication, and organizational skills.
- Ability to travel 60% or greater.
- Certified Manager of Maintenance (CMM), EPA Universal Certification, OSHA 30 Certification, Certified Apartment Maintenance Technician (CAMT), HVAC Certification.
- Real Page Facilities or similar, Supervisory Maintenance Training, Affordable Housing or HUD property management experience.