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Social Work, Case Manager

Elder Services of Berkshire County
Pittsfield, MA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 11/21/2026

Social Work, Case Management(Full-Time)Position Summary

The Social Worker/Case Manager is responsible for supporting the dignity, independence, and well-being of older adults and individuals with disabilities who require assistance. This role involves assessing client needs, identifying service gaps, coordinating and monitoring support services, and advocating on behalf of clients to ensure they receive appropriate resources and care.

This position is with a nonprofit organization dedicated to enhancing the quality of life for vulnerable populations within the community.

Qualifications

  • Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred, but not required.
  • Candidates with a bachelor's degree in another discipline may be considered if they can demonstrate relevant experience and/or a strong interest in human services through previous employment, internships, volunteer work, or additional coursework.
  • Valid driver's license required.
  • Reliable transportation and willingness to travel throughout the service area required.
  • Strong proficiency in Microsoft Office applications required.
  • Experience using databases and case management systems preferred.

Beneficial Experience

  • Human Services
  • Social Services
  • Case Management
  • Working with older adults and individuals with disabilities
  • Bilingual Spanish proficiency (additional $1,000 annual differential)

Core Competencies

  • Ability to read, write, and communicate effectively in English.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong telephone and customer service skills.
  • Commitment to serving older adults and sensitivity to aging-related issues.
  • Knowledge of community resources and service networks.
  • Leadership skills with the ability to work independently and take initiative.
  • Ability to work effectively with individuals from diverse backgrounds, abilities, and experiences.
  • Strong clinical assessment, social work, and problem-solving skills.
  • Accurate documentation and record-keeping abilities.
  • Excellent organizational and time-management skills.
  • Ability to manage multiple priorities, work under pressure, and meet deadlines.
  • Proficiency in Microsoft Office Suite and experience utilizing databases and electronic record systems.

Job Type: Full-time

Pay: $23.59 - $24.62 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Ability to Commute:

  • Pittsfield, MA 01201 (Required)

Work Location: In person

Salary : $1,000

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