What are the responsibilities and job description for the HIRING ON-CALL/ FULL-TIME CONCIERGE/FRONT DESK RECEPTIONIST position at ELDER ASHRAM?
Concierge / Front Desk Receptionist
Elder Ashram – Holistic Senior Community
Elder Ashram, a warm and holistic community for seniors, is seeking a friendly, efficient, and trustworthy Concierge / Front Desk Receptionist to join our team. This role is ideal for someone who enjoys working with people, providing excellent service, and helping create a welcoming environment for residents and their families.
Key Responsibilities:
- Maintain a professional appearance in business attire
- Greet residents, families, and visitors with a warm and welcoming demeanor
- Serve as the primary point of contact for residents and families, assisting with requests and providing information
- Anticipate and understand resident needs, offering personalized support and solutions
- Coordinate services such as transportation upon request
- Answer and direct phone calls; take and distribute messages and mail
- Handle inquiries and resolve complaints promptly and professionally
- Monitor and manage entry and exit to help ensure the safety and security of the community
Qualifications & Skills:
- Previous experience as a concierge or in a customer service role preferred
- Strong English communication skills (verbal and written)
- Polite, professional, and patient demeanor
- Excellent multitasking and time-management abilities
- Strong problem-solving skills with a customer-focused mindset
Job Type:
- Full-time and Part-time positions available
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401k
Schedule Requirements:
- Day and evening shifts available
- Weekend availability required
- Must be available to work holidays
If you are passionate about providing exceptional service and enjoy working in a supportive, community-focused environment, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $20 - $23