What are the responsibilities and job description for the RECEPTIONIST PT position at Elan Skilled Nursing?
Elan Skilled Nursing and Rehab is looking for a PT receptionist to join our dedicated team!
Please see job details below!
SUMMARY:Receives incoming calls, quest visitors in the reception area, and directs them to appropriate staff. Performs various clerical tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Operates phone system by:
a) Answers incoming calls and directs them to the appropriate personnel.
- Monitors the lobby area for resident safety and assists residents as necessary.
- Assists Residents with personal matters such as:
a) Distributes mail and newspapers to residents.
- Distributes personal funds to residents.
c) Sells meal tickets to guests.
- Completes additional duties as assigned
- Data entry for Nursing, data entry for inservices
- Maintains parking lot permit file
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SPECIAL REQUIREMENTS:
Must be reliable and responsible, conforming to established work hours and maintaining an acceptable work attendance record.
Positive attitude.
EDUCATION and/or EXPERIENCE:
High school diploma and one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear. The employee must occassionally stand, walk, stoop, kneel, crouch, and crawl.
The employee must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
CODE OF CONDUCT: Each employee shall adhere to each standard and procedure, seek clarification of any standard or procedure, if necessary, and report suspected violations to senior management, ethical advocate, and/or the Company’s Compliance Officer.
VALUE STATEMENT: Based upon the Judaic tradition of respect for the elderly and historical commitment of service to the larger community, Jewish Home of Eastern Pennsylvania and affiliated organizations fulfills our Mission and realizes our Vision for and on behalf of our residents and clients and their families, our staff, our Board, and our Volunteers with attention to the following practices:
• RESPECT- We recognize, honor and acknowledge the inherent value of each person for their wisdom, religious, ethnic and cultural background and history.
• COMPASSION - We treat everyone with caring, sensitivity, understanding and supportive responsiveness.
• ADVOCACY - We give voice to our resident’s/client’s needs and facilitate positive actions on their behalf.
• INTENTION - We are responsible individually and as a collective organization to approach our work and our respective tasks with mindful consideration regarding what we are doing and why we are doing it in order to achieve a desired positive outcome.
• QUALITY - We are committed to providing excellence in our care and services and through measurement and refinement to realize high standards of care.
• EDUCATION & TRAINING - We invest in the skill development of our staff, cooperate with local universities and schools to provide practical experience and education for future health care professionals and offer guidance to support our residents/clients and their caregivers.
• SAFE ENVIRONMENT - We are committed to providing a safe environment for residents, staff, and volunteers.
• INNOVATION - We seek to advance our knowledge and are committed to better understand, evaluate, and implement programming, services and operating practices to advance effective and efficient delivery of quality services to benefit our residents/clients and our community.
• ACCOUNTABILITY - We are responsible both as individuals and as an organization to be strategic, ethical, team-oriented and quality based to promote the delivery of the highest level of care and fiscal soundness.
• CITIZENSHIP - We recognize our connection and contribution to the greater community.