What are the responsibilities and job description for the Host/Hostess position at Elaia Estiatorio?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements while providing exceptional customer service.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere.
- Manage reservations and seating arrangements efficiently to optimize restaurant flow.
- Assist guests with inquiries about the menu, specials, and restaurant services.
- Maintain cleanliness and organization of the front-of-house area.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle phone calls with professionalism, providing information and taking reservations as needed.
- Address guest concerns or complaints promptly and effectively to enhance their experience.
Skills
- Strong guest services skills with a focus on hospitality and customer satisfaction.
- Experience in food service or restaurant environments is preferred.
- Proficient in using POS systems for managing orders and reservations.
- Excellent communication skills, both verbal and written, with strong phone etiquette.
- Ability to work well under pressure in a fast-paced environment while maintaining a positive attitude.
- Team-oriented mindset with the ability to collaborate effectively with colleagues.
Join us as a Host/Host where you can showcase your passion for hospitality while contributing to an exceptional dining experience for our guests!
Job Types: Full-time, Part-time
Pay: $20.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
Work Location: In person
Salary : $20 - $26