What are the responsibilities and job description for the General Manager position at El Pollo Loco, Inc.?
General Manager Job Summary:
- Manages, coaches, recognizes performance, directs activities and establishes priorities for Assistant Managers, Shift Leaders, and Crew members for efficient and effective restaurant operations.
- Measuring, creating and ensuring exceptional guest experiences
- Coordinating and implementing new product introductions and procedures in the restaurant
- Ensuring execution and compliance with all security, food safety, quality, and cleanliness standards
- Maintaining cost controls and meeting the sales/profit goals
- Administering all in-restaurant records and procedures including payroll, inventories, security and employee personnel files
- Leading restaurant management team in recruitment, selection, hiring, retention, employee relations and corrective action
- Ensuring a respectful and diverse workplace exists in the restaurant
- Experience: Must be an EPL Assistant Manager or have the equivalent of 2 years or more of management experience, preferably in a restaurant environment. Familiarity with Point-Of-Sale systems is desired.
- Education: High school diploma or equivalent (GED) preferred, and college education desired
- Communication: Excellent written and verbal English communication skills (second language a plus)
- Competencies: Basic math and computer skills, and strong interpersonal and conflict-resolution skills
- Driving/Vehicle: Must be at least 18 years old and possess a valid driver’s license and a reliable vehicle that may be used for company business.
- Food Handler Card: Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable
- Physical Demands: The General Manager regularly stands, walks, talks, hears, uses close and distance vision, tastes or smells, lifts 20 lbs., and repetitively reaches/handles/feels/grasps objects with their hands. The position occasionally stoops/kneels/crouches/crawls and lifts objects weighing up to 40 lbs.
- Work Hours: Full-Time schedule, and may work any shift including opening, mid-day, and closing. The great news is that our restaurants are not open 24 hours!
- Career Advancement/Career Plan: We promote heavily from within, so from a GM you can develop to become an Area Leader, then Director of Operations, and beyond!
- Work Attire: EPL logo’d shirt will be provided, and black slacks and no-slip shoes are required
- Ensuring a respectful and diverse workplace exists in the restaurant
Salary : $27 - $32