Library Passport Services Assistant

Salary

$36,321.58 - $52,303.08 Annually

Location

Various Locations within the City of El Paso, TX

Job Type

Unclassified

Job Number

U6340-1225

Department

ARMIJO BRANCH OPER

Opening Date

12/04/2025

Closing Date

12/16/2025 11:24 AM Mountain

FLSA

Non-Exempt

Max Number of Applicants

75

• Description
• Benefits
• Questions
  
  

Requirements

MOS Code: None

Education and Experience: A High School diploma, GED or higher, and one (1) year of general office or clerical experience or library related experience.

Licenses and Certificates: None. Must be approved by the Department of State and must obtain passport certification within one (1) month of appointment by attending training on procedures and practices as detailed in the current Passport Agent's Reference Guide.

In addition, applicants for this position must also meet the requirements outlined by the Department of State:

• Must be at least 18 years old,
• A United States citizen or U.S. national,
• Not presently under indictment, parole, or probation related to any Federal, State or local felony or misdemeanor related to breach of trust or moral turpitude (i.e. drug offense, embezzlement, document fraud, or dishonesty carrying out a responsibility involving public trust),
• Free of any Federal, State, or local felony convictions or misdemeanor convictions related to breach of trust or moral turpitude.
  
  

General Purpose

Under general supervision, serve as an Acceptance Agent for the City of El Paso Passport Agency Services and perform a variety of library related duties.

Typical Duties

Serve as an Acceptance Agent for the City of El Paso Passport Services. Involves: Process passports by assisting customers in applying for a U.S. passport to include taking required photos and reviewing applications and documents to support the passport process. Uphold legal responsibilities as an Acceptance Agent; verify that the passport applicant who personally appears and the identification and citizenship evidence presented are one-in-the-same; that the applicant took the oath and signed the application. Ensure highest level of confidentiality.

The Passport Agent will be required to perform other Library related assignments to include assisting the Circulation Desk when required. Involves: Provide quality and seamless customer service by providing service and assistance to library users. Assist the public in the use of library equipment, facilities, materials, and services. Assist patrons utilizing the computer catalog, copy machines, or to find books or materials. Perform related duties and responsibilities as required.

General Information

For complete job specification, click here.

Note: This is an unclassified contract position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Please note: Applicants with foreign diploma, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES)prior to submitting them to the Human Resources Department. Please visitwww.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Determined by agreement

01

Do you have a High School diploma, GED, or higher?

• Yes
• No
  
  

02

Do you have, a minimum of one (1) year of general office or clerical experience or library related experience?

• Yes
• No
  
  

03

In addition to the minimum education and experience requirement, applicants must be at least 18 years old as outlined by the Department of State. Are you at least 18 years old?

• Yes
• No
  
  

04

Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Have you had your diploma, transcripts, degree or other required documents translated and evaluated by an agency of NACES?

• Yes, it has been translated and certified and I can provide documentation upon a job offer.
• No, I have not had my degree translated and certified.
• N/A - my degree is from an accredited U.S. university or college.
  
  

05

Candidates will be evaluated based on the information provided on the application and the completeness of the responses to the Supplemental Questions. The following will disqualify you from moving forward in the recruitment process. -Failure to fully detail all work experience and job duties. -Failure to fully detail all lead, supervisory and managerial experience and duties if required. -Overlapping dates of work experience. -Copying and pasting directly from the job specification. -Responses referring to your résumé.

• I acknowledge I have read and understand the above information.
  
  

Required Question

Employer City of El Paso

Address 300 N. Campbell

El Paso, Texas, 79901

Phone 915-212-0045

Website http://www.elpasotexas.gov