Business Programs Director

Description

Position Title: Programs Director, Business

Department: Faculty

Reports to: Campus President

Supervises: Instructor, Lab   Assistant, Internship Coordinator, FWS.

Classification: Salaried

Status: Exempt

IMPORTANT NOTES: 

WTC reserves the right to change or otherwise modify the functions of this job to meet the needs of the company.  Additional duties may also be assigned. The college provides equal opportunity in all its employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military or veteran status, or any other category protected by federal, state, and local laws.

POSITION OVERVIEW: Directly responsible and accountable for ensuring the fulfillment of educational goals and objectives and ensuring program compliance with regulating/accrediting standards. These responsibilities require leadership in both academic and workforce areas and include meeting student retention goals; directing and participating in educational planning; program organization; staffing, training of faculty & staff, evaluating program faculty and student performance; motivating and advising students; developing and maintaining the program budget. 

ESSENTIAL FUNCTIONS:

1. Program Curriculum: Keep the curriculum up to date with industry needs, and see that performance standard, competencies, lesson plans, tests, and textbooks are kept current. Recommends necessary revisions to existing training courses and possible changes to the curriculum.
2. Faculty Management: Effectively motivates and provides tools to each faculty member to ensure effectiveness in teaching skills. Conduct classroom/lab observations to monitor theory classes and help instructors to improve their presentations and methods of teaching. Develop operational procedures, establish workloads, assign tasks, and review results with all department personnel. Ensure that faculty are being cross-trained. Interview, train, supervise, evaluate, and monitor department personnel. Listen to staff in an effort to resolve conflicts in a timely manner.
3. Student retention: Identifies all "at-risk" students (attendance, academics, and conduct related), and takes a proactive role in assisting "at-risk" students with tutoring, encouragement, and working with the Instructor, Academic Dean, Student Services Coordinator, Registrar, and Student Retention Specialist in order to keep them in school.
4. Provide for the safety of students and co-workers.
5. Equipment/Materials: Ensure sufficient quantity and types of equipment, material, and training aids for the department, and the quality and good care of equipment/materials. Ensure that each faculty member implements technology into the classroom on a regular basis.
6. Ensure timely issuance of uniforms, books/e-books, personal protective equipment (PPE), laptops/tablets where needed.
7. Student surveys/complaints: Surveys were conducted after each course, and any outstanding issues were followed up and timely resolved.  Results were distributed to faculty and appropriate administration parties.
8. Diamond D/Instructor portal: Enforces, ensures, and holds instructor accountable for the documentation on student information, such as attendance, grades, and notes, in an accurate, consistent, and timely.
9. Student Competencies: Ensure that all instructors have and use the competencies as appropriate for their courses, recording the results in folders designated for that purpose and passing the folders on to subsequent instructors. Conduct random audits of competency folders to assure that the instructors comply.
10. Continuous education: Keep technically up to date in the subject field by attending training seminars and by personal study. Based upon knowledge gained through these seminars, train instructors in these items. Keep them up to date with in-house training and enroll them in training seminars. Ensure that respective Faculty staff meets the required Continuous Education Units (CEU’s) by the end of October of each year.
11. Organize industry tours for students.
12. Assist in conducting community surveys to gather occupational information, such as standards of training for the industry.
13. Internship sites/Graduate’s employment. Ensure that all students are timely placed at a site for the completion of their internship and assist career services in ensuring that a minimum of 75% of graduates acquire employment in their field of study.
14. Recruiting events: Work closely with the Admissions department at identifying and selecting appropriate recruiting events to promote the program and support promoting the College’s visibility and general recruitment efforts.
15. Conduct observations of technical faculty in the classrooms; provide immediate feedback to faculty and make recommendations. A minimum of six (6) instructor/classroom observations should be conducted monthly.
16. Strategic Partnerships (SP) and Customized Training (CT): Assists, supports and provides input and responds in a timely manner to SP and CT requests, and works in conjunction with SP/CT Coordinator in identifying, approving, and/or carrying out CT training or other training opportunities.
17. Ensure quality of education students receive online meets rigor and technical standards of program objectives.
18. Communicates weekly with Distance Education Coordinator to ensure online delivery platform and faculty are fully utilizing hybrid training functions efficiently and effectively.
19. Ensures that the syllabus includes hybrid delivery policies and that the work assigned online is sufficient to meet the requirements of online delivery for each course. 
20. As needed, perform all essential functions and other responsibilities of an instructor.
21. Develop and submit timely the Annual Plan and Budget for the Department.
22. Understand, follow, and enforce school rules, policies and procedures.
23. Performing other work-related duties as assigned.

Requirements

EDUCATION, EXPERIENCE & OTHER REQUIREMENTS:

1. Demonstrates accountable and ethical leadership.
2. Leads through effective communication and team development.
3. Master’s degree (Doctorate preferred) from an accredited institution with a concentration in administration, leadership, education, or a related field. 
4. Four years of experience in the subject field within the last ten years.
5. Prior teaching experience in distance education instruction.
6. Management/supervisory experience.
7. Teaching experience at the post-secondary level (preferred).
8. Must be able to work flexible hours, to cover all three schedules, and attend WT and program events on weekends, as needed.
9. Must be willing to work at both locations.
10. Must have a personal cell phone to be used with the MFA. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1. Must possess good presentation skills and the ability to speak in public.
2. Strong verbal and written communication skills, plus analytical, organizational, interpersonal, and problem-solving skills.
3. Ability to read, write, speak, and understand English fluently.
4. Must be customer service-oriented.
5. Ability to evaluate objectively, fairly, and consistently.
6. Creativity and initiative.
7. Ability to correctly use and demonstrate all regular equipment and tools within the subject field.
8. Create a teamwork culture and environment among faculty members to support and work with all other departments.

WORK ENVIRONMENT:

While performing the responsibilities of the job, these work environmental characteristics are representative of the environment the job holder will encounter. 

While performing the duties of this job, the employee may occasionally be exposed to moving mechanical parts and vehicles. The noise level in the work environment may usually be quiet or moderate. 

PHYSICAL DEMANDS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed hereafter are representative of the knowledge, skills, and or abilities required to do this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. 

The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities.