Cloud Engineer

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VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

VALUES

Service Focused

• Collaborative
• Accountable
• Trustworthy
• Transparent
  
  
  

Job Summary

El Paso County is looking for a highly skilled Cloud Engineer who can hit the ground running and play a key role in designing, implementing, and supporting Azure-based solutions across our Digital, Strategy, and Technology (DST) Department. In this role, you’ll engineer and optimize cloud environments, support platforms like Azure AD, Dynamics 365, Azure Map API, and the Power Platform, and ensure performance, security, and scalability. This is a highly collaborative role. We’re looking for someone who pairs strong technical expertise with excellent communication and interpersonal skills. You’ll be a go-to expert and trusted partner, working closely with stakeholders at all levels to translate technical needs into real-world results. We’re looking for someone who is just as comfortable troubleshooting and engineering solutions as they are building relationships and communicating clearly with both technical and non-technical audiences. The ideal candidate is proactive, solutions-focused, and people-oriented; someone who can confidently engage with others while delivering high-impact cloud solutions.

Hiring Range: $110,000.00 - $124,000.00 annually

This position has an anticipated work schedule of Monday – Friday, with flexible hours between 8:00 a.m. – 5:00 p.m. Schedule is subject to change.

Essential Duties/Responsibilities

• Acts as subject matter expert for Azure Cloud Services in the Digital, Strategy, and Technology Department (DST) and the point of contact for escalated situations for both product owners and product users.
• Integrates with project management office and IT process owners (e.g., incident, problem, change, architecture, demand, knowledge, and configuration), delivering feedback, advising, and advocating for improvement opportunities.
• Monitors and enhances security of current and future Azure environments.
• Evaluates and automates the scaling and capacity requirements within Azure environments.
• Ensures federated access across Active Directory and Azure AD.
• Troubleshoots and resolves Azure environment performance issues, connectivity issues, security issues, etc.
• Implements new environments in Azure cloud.
• Works with teams to integrate Azure infrastructure components into processes and procedures.
• Develops standards, templates, tools, techniques, and methods to be used by product owners in DST.
• Understands the strategic importance and value proposition of assigned products and seeks to position products to maximize customer value.
• Performs other duties as required.
  
  
  

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Expert knowledge of Active Directory administration, including Powershell scripting and Group Policy.
• Extensive knowledge of remote management software, including Connectwise and Kaseya.
• Expert in Exchange Online, including Office 365 public sector environments.
• Expert in Exchange hybrid environments, including Azure AD Connect.
• Expertise in Teams administration and configuration in cloud environments.
• Expertise with Azure Active Directory, Backup, conditional access, geo-restrictions
• Expertise with Windows Deployment Services.
• Expertisev with hardware virtualization, including Hyper-V, VMWare, and Azure.
• Expertise with various backup technologies and business continuity planning.
• Expertise in supporting and managing Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Server 2008, Server 2012, Server 2016, Android, iOS, and Mac OS.
• Demonstrated expertise in taking initiative and driving innovation.
• Project management understanding of project scopes, project schedules, budgets, and resource allocation for on-time, on-budget projects.
• Skilled in writing and maintaining accurate records, reports, and plans to meet management objectives.
• Excellent facilitation and conflict management skills.
• Must have excellent interpersonal and communication skills with both technical and non-technical audiences.
• Must possess a high level of professionalism and integrity to handle sensitive and confidential situations and information.
• Must have strong customer service, teamwork, and contract management skills.
• Ability to build trust and strong working relationships with co-workers, County staff, and vendors.
• Maintain regular and punctual attendance.
  
  
  

Required Education & Experience

• Bachelor's degree in computer science, information systems, project management, business administration, or related field.
• Four years of related professional experience may substitute for the required degree.
  
  

Preferred Education & Experience

• Three years of experience in a leadership or project management role.
• Experience with Azure Map API.
• Experience with mileage reimbursement policies and procedures.
• Three years of experience in Microsoft Power Platform to include Power Apps and Power Automate.
  
  
  

Licenses/Certificates

• Must possess and maintain a valid driver's license.
• Must obtain and maintain Criminal Justice Information System (CJIS) Compliance within six months of employment based on regular access to the Sheriff's Office buildings, systems, and/or networks.
• Azure Administrator Associate (AZ-104) Certification preferred.
  
  
  

Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.
  
  
  

Work Conditions

Duties are performed primarily in an office and remote work environment dependent on Department discretion and business needs; some travel may be required.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.