What are the responsibilities and job description for the Customer Service/Cashier – West Palm Beach Showroom position at El Dorado Furniture?
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family-owned company is ranked among the top 50 furniture retailers in the country. There are currently 15 El Dorado Furniture Showrooms and 3 outlet centers in Florida. Become a part of the most unique and innovative home furnishings retailer in the country.
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Responsibilities:
- Welcome customers with a warm and friendly smile.
- Treat customers courteously and professionally.
- Work together with other departments to find a solution for the customer.
- Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
- Accept/Process customer payments.
- Cover reception area.
- Travel to different showrooms may be required.
Qualifications:
- Customer Service Oriented.
- Quick learner.
- Positive attitude and highly energetic.
- Good listener – Excellent phone etiquette.
- Available to work flexible shifts, including weeknights, weekends, and holidays.
- Ability to communicate in English and Spanish.
- Able to identify and anticipate customers’ needs.
Work Environment
Office within Showroom Environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EQUAL OPPORTUNITY EMPLOYER
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. DFWP. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans with Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number 305-624-9700; dial “O” for the operator.
EOE/DFWP