What are the responsibilities and job description for the Customer Service/Cashier-Naples position at El Dorado Furniture?
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family-owned company is ranked among the top 50 furniture retailers in the country. There are currently 15 El Dorado Furniture Showrooms and 3 outlet centers in Florida. Become a part of the most unique and innovative home furnishings retailer in the country.
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Responsibilities:
- Welcome customers with a warm and friendly smile.
- Treat customers courteously and professionally.
- Work together with other departments to find a solution for the customer.
- Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues.
- Accept/Process customer payments.
- Cover reception area.
- Travel to different showrooms may be required.
Qualifications:
- Customer Service Oriented.
- Quick learner.
- Positive attitude and highly energetic.
- Good listener – Excellent phone etiquette.
- Available to work flexible shifts, including weeknights, weekends, and holidays.
- Ability to communicate in English and Spanish.
- Able to identify and anticipate customers’ needs.
Please complete the following assessment to be considered for this position: Customer Service Representative
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
El Dorado Furniture will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor.
El Dorado Furniture participates in the E-Verify program in all locations as required by law.
El Dorado Furniture is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Reasonable Accommodation
El Dorado Furniture is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities.
Reasonable accommodation will be determined on a case-by-case basis.
Drug-Free Workplace
El Dorado Furniture is a drug-free workplace. Employees are prohibited from manufacturing, distributing, dispensing, possessing, using, or being under the influence of illegal drugs, inhalants, or controlled substances in the workplace. Any employee who violates this policy will be subject to disciplinary action up to and including termination of employment.