What are the responsibilities and job description for the EMS Operations Coordinator position at El Dorado County Emergency Services Authority?
Make an impact across the EMS System.
This position supports system performance reporting, EMS training programs, and operational coordination for a high-performing, fire-based ambulance system serving the West Slope of El Dorado County.
The EMS Operations Coordinator is a key position within the JPA, responsible for supporting system performance, operational effectiveness, and continuous improvement across the regional emergency medical services system.
This position provides integrated support in the areas of system data management, performance reporting, clinical quality improvement, and EMS operations coordination. The role contributes to the development, implementation, and evaluation of system-wide initiatives designed to enhance service delivery, ensure regulatory and contractual compliance and support high-quality patient care.
Working under the direction of the Executive Director, this position collaborates with JPA leadership, the EMS Operations Officer, the JPA Medical Director, member agencies, and system partners to promote data-informed decision-making, operational consistency, and alignment with the JPA’s mission, values, and strategic priorities.
The EMS Operations Coordinator may be assigned to represent the JPA in meetings, committees, and stakeholder engagements, and perform other related duties as required to support the evolving needs of the organization.
Key Responsibilities
Develop and manage EMS system performance reports and data analysis.
Support EMS training and continuing education programs.
Assist with quality improvement and patient care review processes.
Coordinate system-wide initiatives and operational support efforts.
Who We're Looking For
CA Licensed Paramedic
Experience in EMS operations, training, or system coordination
Strong data, organization, and communication skills
Ability to work across multiple agencies & disciplines