DIRECTOR OF HUMAN RESOURCES

The Director of Human Resources at El Centro de Corazón leads HR operations for a mission driven Federally Qualified Health Center (FQHC) serving diverse communities. This position is responsible for creating and fostering a stable workplace environment that is high-performing, compliant, and fulfilling to support both clinical and administrative staff.

Key Responsibilities

Strategic HR Leadership

• Partner with the Executive Leadership Team to align HR strategies with organizational goals.
• Foster a culture of employee engagement and satisfaction across all departments.
• Serve as a trusted advisor on sensitive employee matters, maintaining objectivity and confidentiality.
  
  

Recruitment & Retention

• Lead recruitment efforts for clinical and non-clinical roles, including collaboration with staffing agencies.
• Develop onboarding and orientation programs tailored to FQHC operations.
• Implement retention strategies that support long-term employee satisfaction and growth.
  
  

Benefits & Compensation

• Administer employee benefits, including annual renewals, retirement plans and open enrollment.
• Manage payroll processes and ensure compliance with wage and labor laws, and alignment with federal grant requirements
• Conduct market analysis and maintain salary structures aligned with FQHC benchmarks.
  
  

Compliance & Risk Management

• Ensure compliance with HR-related regulations including FMLA, ADA, OSHA, and credentialing requirements.
• Maintain and update HR policies, procedures, and the Employee Handbook.
• Oversee Workers Compensation claims and leave management.
• Actively participates in mitigating enterprise risk in employee/employment relations.
  
  

Training & Development

• Coordinate staff training programs, including compliance and leadership development.
• Support continuing education and credentialing for licensed and/or certified staff.
  
  

HR Operations

• Supervise the HR team and oversee daily operations.
• Maintain accurate job descriptions and personnel records.
• Monitor and report on HR metrics and trends.
  
  

Qualifications

Bachelor’s Degree in Human Resources, Healthcare Administration, or related field (Master’s preferred).

• Minimum of 5 years of progressive HR experience, including 2 years in a supervisory role.
• Experience in a healthcare or FQHC setting strongly preferred.
• Highly Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook.
• Bilingual (English/Spanish)
• Strong interpersonal, organizational, and problem-solving skills, especially in the areas of conflict resolution and building high-performing teams.