Senior Sales Manager

What you'll do:

• Actively manage group and Business Travel for the hotels through prospecting, personal sales calls, and sales blitzes
• Maintain organized and professional plan for correspondence and follow-up, including, but not limited to, writing thank you notes to prospective and past clients
• Conduct tours of properties to meeting planners, corporate clients and other potential customers while informing of all services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate
• Work closely with operations teams through the execution of definite programs; keep GMs, Director of Sales, and Directors of Food & Beverage promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
• Negotiate contract specifics and concessions to achieve maximum profitability while satisfying customer needs
• Excellent knowledge of sales account management systems
• Have a working knowledge of local competition
• Participate in the hotel’s weekly Revenue Meeting to review REVMAX strategies and prospective transient and group business
• Participate in monthly forecasts for sales-driven segments and events
• Participate in the development of the Sales & Marketing Budget, Expenses, and annual Sales & Marketing plan
• Participate in the Hotels’ weekly Leadership Meetings to review group and event resumes and specific program agendas
• Participate in Hotels’ weekly resume meetings, as needed, to review group business with the operations team
• Responsible for ensuring group deposits and rooming lists are received as identified in the group sales contract
• Able to produce production / productivity reports as requested
• Execute New Waterloo initiated sales and marketing programs
• Conduct all sales related interactions with the highest level of professionalism
• Assist with any other functions, needs, initiatives and activities as requested by New Waterloo

Who you are:

• You believe in hospitality, deeply and passionately.
• You know how important relationships are and you find joy in growing and maintaining new ones.
• You use your time wisely and are an expert in prioritizing and multi-tasking.
• You're creative, take initiative, and are willing to find solutions.
• You are proficient with Mac and Google Applications including Google Docs, Google Sheets, and Google Calendar and the ability to pick up on software programs quickly.
• You're thorough, have excellent communication, and pay close attention to detail.
• You have a strong work ethic and can work both autonomously and with a team.
• You have 1 years of experience in hotel-focused sales