What are the responsibilities and job description for the EXPO position at El Bucanero?
Food expeditors communicate orders and information between the front of house and back of
house, making sure that food is cooked in the right order, quickly, and presented to the customer
as beautifully as possible. Expo make sure the orders are being cooked in a timely fashion, so
that all orders for a table are ready at the same time and make sure that once the food is cooked,
servers run food to the table while it's warm and ready. They explain special orders to the cooks,
and tell servers when the kitchen is out of a particular menu item.
Expeditors are also in charge of the final presentation of the plate, making sure it is dressed and
garnished correctly and free from smudges or spills.
Order Fulfillment
The primary responsibility of a restaurant expeditor is to ensure that orders get to their table as quickly and accurately as possible. The expeditor passes customer orders to the kitchen staff; once they are ready, then inspect the dish to confirm that it complies with restaurant food quality standards. For example, if the restaurant hygiene regulations require food orders to be covered while being passed to customers, then the expo must ensure the staff does so. The expeditor then notifies waiters or waitresses to serve the orders to the appropriate tables. It is his/her responsibility to ensure a fast and smooth flow of work between the servers and the kitchen.
Preferred Skills
A food expeditor position requires a combination of skills, such as strong communication abilities
and the ability to get along with a variety of personality types since the job requires working with
restaurant employees and customers. An empathetic ear, willingness to help and a warm and
friendly personality are also a definite plus. Upscale restaurants place emphasis on well-spoken
English abilities and an aptitude for good food and wine. Experience in a fast-paced restaurant
environment is also essential.
Food Handling and TABC Certificate