What are the responsibilities and job description for the West Coast Regional Sales Manager - Med Device Capital Sales (Remote) position at Ekso Bionics?
POSITION SUMMARY:
Ekso Bionics is looking for a Regional Sales Manager for the West Coast (i.e. Denver, Phoenix, So. Cal, No. Cal) near a major airport. Regional Enterprise Sales Manager will be responsible for all capital sales activities in the sales region, including while not limited to account identification, sales visitation, promotional and clinical activities (clinical demonstration), deliveries, training, and follow up. The Regional Sales Manager is responsible for achieving sales goals.
ESSENTIAL JOB FUNCTIONS:
o Meeting Sales Goals as set by Ekso Bionics each quarter
o Responsible for client satisfaction and for creating positive customer experience – pre- and post-delivery.
o Responsible for all communication to the institutional accounts in the sales region and for all activities that will be conducted at the Enterprise level. o Participating in sales plan preparation.
o Plan, drive and implement various sales activities with potential customers including demonstrations, customer / clinical events, conferences and product demonstrations.
o Participate in trade shows and other marketing as appropriate.
o Responsible for customer information tracking in Salesforce, reporting progress and status regularly to internal management.
o Collaborate and communicate with Care Coordinator to ensure seamless communication to customers.
o Coordinate product issues with customer service and field service organization to ensure customer satisfaction.
o Participate in regular sales and marketing, corporate and other meetings.
o Promote seamless communication between care coordinator, clinical and customer service teams.
o Use CRM tool effectively
o Other sales and customer related activities as assigned.
NON-ESSENTIAL JOB FUNCTIONS:
o Performs other duties as required
SUPERVISORY RESPONSIBILITIES:
o N/A – not a supervisory position
POSITION REQUIREMENTS:
o Minimum 3 -5 years of experience in rehabilitation sales or medical device capital sales.
o Self-driven and innovative problem solver of complex challenges.
o Self-motivated, self-starter able to execute crisply with minimal direction.
o Ability to identify new opportunities for selling products and services.
o Ability to engage customers, new and old, in expanding opportunities with existing products.
o High level of influencing, relationship building, negotiating and closing skills.
o Ability to manage multiple customers; is extremely organized, with proven data tracking capabilities.
o Ability to work in complex customer (business to business) buying centers / selling situations (multiple people influencing the buying decision).
o Excellent verbal, written, and graphical communication abilities.
o Exceptional customer relations / service skills.
o Must possess a high sense of urgency, initiative and common sense. Must present a professional demeanor and demonstrate an ability to work with a diverse group of individuals.
o Must be energetic, work quickly and efficiently with detail and accuracy; able to effectively manage multiple priorities in a fast paced and dynamic environment.
o Must be computer literate and must be proficient with all standard office equipment.
o Must have excellent verbal and written communication skills. Requires effective communication, persuasion and technical skills to develop, present and implement ideas to corporate management and customers.
o Must work independently and be able to prioritize numerous duties. Ability to tolerate ambiguity across situations.
o Prior managerial experience preferred.
EDUCATION:
o Bachelor’s degree in Business or healthcare related field.
o Licensed in Physical or Occupational Therapy preferred
PHYSICAL REQUIREMENTS:
o Must be able to lift 50 plus lbs.
o Must be comfortable with working remotely and frequent travel, navigating through cities of customer sites and events.
