Regional Sales Manager, Enterprise (East Coast)

POSITION SUMMARY:

The Regional Sales Manager, Enterprise (East Coast) drives capital sales and adoption of Ekso Bionics technologies within the assigned territory. Responsibilities include but are not limited to: cold calling, account development, clinical demonstrations, training coordination, and relationships management across rehabilitation partners/networks. The role combines strategic business development with hands-on clinical and customer engagement to achieve quarterly sales goals and ensure customer success. Prefer candidates who have sold in the rehabilitation sector.

ESSENTIAL JOB FUNCTIONS:

o Meeting Sales Goals as set by Ekso Bionics each quarter and on an annual basis

o Responsible for client satisfaction and for creating positive customer experience – pre- and post-delivery.

o Responsible for all communication to the institutional accounts in the sales region and for all activities that will be conducted at the Enterprise level.

o Participating in sales plan preparation.

o Plan, drive and implement various sales activities with potential customers including demonstrations, customer / clinical events, conferences and product demonstrations.

o Participate in trade shows and other marketing as appropriate.

o Manage customer data, opportunities, pipeline, and forecast in Salesforce and to internal management with high accuracy

o Collaborate and communicate with Clinical Sales Application Specialist to ensure excellent communication to and experience with customers.

o Coordinate product issues with customer service and field service organization to ensure customer satisfaction and ongoing product utilization

o Participate in regular sales and marketing, corporate and other meetings, as required

o Promote seamless communication between internal teams including but not limited to: Sales Support, Care Coordination, Clinical, and Customer Service teams

o Use CRM tool effectively to track activities, to report and track pipeline and opportunity progress, and provide market insights

o Other sales and customer related activities as assigned.

POSITION REQUIREMENTS:

o Minimum 4 -6 years of proven success and experience in rehabilitation sales or medical device capital sales.

o Prefer candidates who have sold in the rehabilitation sector.

o Self-driven and innovative problem solver of complex challenges.

o Self-motivated, self-starter able to execute crisply with minimal direction.

o Ability to identify new opportunities for selling products and services.

o Ability to engage customers, new and old, in expanding opportunities with existing products.

o High level of influencing, relationship building, negotiating and closing skills.

o Ability to manage multiple customers; is extremely organized, with proven data tracking capabilities.

o Ability to work in complex customer (business to business) buying centers / selling situations (multiple people influencing the buying decision).

o Superb verbal, written, and graphical communication abilities.

o Exceptional customer relations / service skills.

o Must possess a high sense of urgency, initiative and common sense. Must present a professional demeanor and demonstrate an ability to work with a diverse group of individuals.

o Must be energetic, work quickly and efficiently with detail and accuracy; able to effectively manage multiple priorities in a fast paced and dynamic environment.

o Must be computer literate and must be proficient with all standard office equipment.

a. Proficient with CRM systems, Salesforce preferred, and standard business software

o Must have excellent verbal and written communication skills. Requires effective communication, persuasion and technical skills to develop, present and implement ideas to corporate management and customers.

o Must work independently and be able to prioritize numerous duties. Ability to tolerate ambiguity across situations.

EDUCATION:

o Bachelor’s degree in Business or Healthcare related field.

o Licensed in Physical or Occupational Therapy preferred.

PHYSICAL REQUIREMENTS:

o Must be comfortable with working remotely and frequent travel, navigating through cities of customer sites and events.

o Comfortable with at least 50% travel.

o Must be able to lift 50-75 lbs.

Our company is widely recognized as a pioneer and market leader in the design, development, and commercialization of human exoskeletons. Our innovative robotic products help improve the lives of people every day - from individuals recovering from a stroke or brain injury to those living with a spinal cord injury or multiple sclerosis.

We lead in the industry of exoskeleton for neurological rehabilitation, helping thousands of patients take hundreds of millions of steps inspiring an entirely new way of treating patients. We develop, manufacture, and sell advanced wearable robotics that provide mobility assistance at rehabilitation centers and in home to individuals living with a spinal cord injury or other mobile challenges.

We look to add exceptional people to our team who are passionate about exoskeletons, robotics, and data who want to make and support products that make a difference to people in their everyday lives.
Our company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.