What are the responsibilities and job description for the Operations Strategy Analyst position at eko?
eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms.
Thanks to our groundbreaking partnership with major retailers, and our ability to demonstrably increase e-commerce sales, we recently broke ground on a new facility focused on processing, capturing, and delivering data & media for millions of unique products annually.
Our first‑of‑its‑kind facility in Northwest Arkansas is scaling rapidly and will reach hundreds of employees by the end of 2025. As we embark on our next phase of expansion, we are seeking visionary leaders who thrive in dynamic, “figure-it-out-as-we-go” environments and are eager to grow with us.
The Operations Strategy Analyst is the General Manager’s right hand on the business and operations side. You will own factory scheduling, labor and capacity models, operational KPIs, and other strategic operations work. This role is ideal for someone who wants to build inside a fast‑moving startup.
What you will do:
- Capacity & Scheduling — Build and maintain the factory schedule across stages, shifts, and docks.
- Labor Modeling — Maintain dynamic labor models and recommend the optimal plan.
- Throughput & Mix Planning — Translate inbound item mix into target templates, SLAs, and daily goals; recommend staging/slotting to unblock flow.
- KPI & Reporting — Build a single source of truth for daily/weekly KPIs and automate where possible.
- Inbound/Outbound Playbooks — Recommend delivery cadence vs operating hours; model dock appointments, logistics trade‑offs, and storage footprints.
- Systems & Data — Connect spreadsheets and source systems into reliable reporting and simple automations.
- Executive Readouts — Turn analysis into crisp decisions and communications for leadership and client‑facing partners.
- Special Projects — Anything that accelerates the factory.
Our ideal candidate will have:
- 3–6 years in investment banking, strategic finance, operations strategy, or similar; MBA a plus but not required.
- Advanced spreadsheet/modeling skills. Excel/Power Query/PowerPivot required, SQL required; Python/AppScript/BI tools nice-to-have
- Working grasp of unit economics, contribution margin, and cash‑flow basics.
- Comfort with partial data, evolving processes, and tight timelines; owner mindset and strong follow‑through.
- Clear, concise communicator who can brief operators at 7am and executives at 5pm.
- Willing to relocate—we’ll support the right candidate.
- Must be on-site 5 days/week in Northwest Arkansas.
Work Environment:
- This position operates primarily within a factory setting
- The noise level can range from moderate to loud
- Exposure to moving mechanical parts and vehicles (e.g. forklifts, trucks)
Why Join Us?
- Be part of something groundbreaking. This is an unparalleled opportunity to build the operating system for a cutting-edge robotics studio at the forefront of innovation.
- Hyper-growth environment. You’ll play a pivotal role in shaping a company that is scaling at an exceptional pace.
- Leadership impact. Work directly with top executives to shape operations strategies that drive organizational success and attract top-tier partners, ensuring long-term growth and operational excellence.
Benefits
- Premium health, dental and vision insurance
- Mental Health and Wellness Resources
- Life and Disability Insurance
- Daily Lunch
- 12 Paid Holidays
Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
eko is proud to be an Equal Opportunity Employer. We believe our strength lies in the diversity of our people. We are committed to fostering an inclusive workplace that respects and celebrates individual backgrounds, perspectives, and contributions. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status.
