Surveillance Observer

• Protect the company’s best interest.

• Monitor the current activity in and around the casino

• Review video of recent activity to research matters at hand.

• Use discretion when dealing with sensitive and confidential issues.

• Work independently and unsupervised and pay attention to the smallest of details.

• Accurately make and log reports for the department manager.

• Relay performance, complaints, or violations of any rules/procedures with the Manager.

• Thorough knowledge of applicable Company and departmental policies and procedures.

• Other duties as assigned.

• High School Diploma and/or GED required.
• Previous experience with digital surveillance equipment is preferred.
• Experience with IT systems, hardware including switches, wiring and desktop PCs and software including server infrastructure and active directory preferred

• Must be at least 21 years of age.
• Must have a basic understanding of gaming rules and regulations.
• The ability to read and recognize questionable behavior by both customers and employees.
• The ability to maintain composure in a potentially stressful environment.
• The ability to successfully interact with all levels of team members and management.
• Must possess strong computer skills.
• Excellent verbal and written communication skills.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.

• Registration with Gaming Commission

• Personal Computer including Microsoft Office and IGT Falcon software
• Document scanner and printer
• Various hardware/software used in the slot machine environment

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Protect the company’s best interest.
• Monitor the current activity in and around the casino.
• Review video of recent activity to research matters at hand.
• Use discretion when dealing with sensitive and confidential issues.
• Work independently and unsupervised and pay attention to the smallest of details.
• Accurately make and log reports for the department manager.
• Relay performance, complaints, or violations of any rules/procedures with the Manager.
• Thorough knowledge of applicable Company and departmental policies and procedures.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma and/or GED required.
• Previous experience with digital surveillance equipment is preferred.
• Experience with IT systems, hardware including switches, wiring and desktop PCs and software including server infrastructure and active directory preferred

Additional Requirements

• Must be at least 21 years of age.
• Must have a basic understanding of gaming rules and regulations.
• The ability to read and recognize questionable behavior by both customers and employees.
• The ability to maintain composure in a potentially stressful environment.
• The ability to successfully interact with all levels of team members and management.
• Must possess strong computer skills.
• Excellent verbal and written communication skills.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime

Required Work Cards

• Registration with Gaming Commission

Machinery, Work Equipment, Programs, Software, Hardware Used

• Personal Computer including Microsoft Office and IGT Falcon software
• Document scanner and printer
• Various hardware/software used in the slot machine environment

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.