Security Officer

The Security Officer will be responsible for the safety and security of our guests, protecting assets of the casino and supporting the Security Department.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Assist with activities regarding guest and team member safety, gaming regulations and company policies and procedures.
• Help enforce local, state, and federal regulations and aid when needed.
• Write incident reports, ensuring accurate handling of information according to company standards.
• Perform guest identification checks to ensure proper age of guests playing or drinking at the casino.
• Provide comfort and initiate medical response to ill or injured persons within company guidelines.
• Stay informed of the company’s safety and emergency action procedures.
• Dispatch security personnel and/or outside emergency services as required.
• Complete all Security department paperwork in a timely and efficient manner.
• Immediately report unsafe conditions and employee or guest accidents to a supervisor or Security.
• Assist guest and team members with their lost and found items.
• Be able to understand and interpret rules and procedures.
• Conduct investigations, interviews and other duties as required throughout the casino environment.
• Provide daily protection of company assets.
• Ability to think creatively and work with supervisors, peers, and other subordinates on a team approach to solve problems which cross departmental boundaries.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• General cleaning duties of the casino as assigned to include preopening, closing and general maintenance throughout the operating hours.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma and/or GED required.
• Previous security experience preferred

Additional Requirements

• Must be 21 years of age or older.
• Any operation of a motorized company vehicle(s) or equipment will require a DMV printout and will be requested at the time of submission of application for company insurance purposes.
• Must be willing and able to engage in physical activity on all levels up to and including physical confrontation.
• The ability to remain calm during adverse situations.
• Work outdoors during inclement weather conditions including but not limited to, shoveling snow, and withstanding hot and or cold conditions.
• Ability to use personal protective equipment.
• Ability to deal with inebriated customers in a courteous manner.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime

Required Work Cards

• Successful Licensing with Eklutna Tribal Gaming Commission

Machinery, Work Equipment, Programs, Software, Hardware Used

• Personal Computer including Microsoft Office and IGT Falcon software
• Document scanner and printer
• Various hardware/software used in the slot machine environment

It is the policy of Native Village of Eklutna/Chin’an Gaming Hall to ensure equal employment opportunities to all applicants and employees based on individual’s qualifications regardless of race, color, religion, age, sex, handicap, or national origin. Chin’an Gaming Hall is an employer of American Indian/Alaska Native Preference under Public Law 93-638.