What are the responsibilities and job description for the Technical Writer/Documentation Specialist position at Eiden Systems Consulting?
Eiden Systems Consulting is seeking a Technical Writer/Documentation Specialist to support the MODBOX program. This role is critical to ensure that complex technical, operational, and programmatic information is translated into clear, structured, and mission-ready documentation for operators, maintainers, integrators, and leadership.
The ideal candidate is a detail-oriented technical writer with experience supporting defense or government programs, capable of producing high-quality documentation that enables effective system deployment, operation, and sustainment.
Key Responsibilities
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Eiden Systems Consulting (ESC) is an equal opportunity employer and is committed to creating an inclusive and respectful workplace. ESC does not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law.
In accordance with 41 CFR 60-1.35(c), ESC will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose the pay of others to individuals who do not have authorized access—unless such disclosure is made (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or legal action (including those conducted by ESC), or (c) as otherwise required by law.
The ideal candidate is a detail-oriented technical writer with experience supporting defense or government programs, capable of producing high-quality documentation that enables effective system deployment, operation, and sustainment.
Key Responsibilities
- Develop, edit, and maintain a wide range of technical documentation, including system manuals, operator and maintainer guides, startup and initialization procedures, SOPs, and technical reference materials.
- Translate engineering, software, and operational inputs into clear, accurate, and user-focused documentation aligned with DoD standards.
- Apply structured writing methodologies, standardized templates, and controlled vocabularies to ensure consistency and traceability across all program documentation.
- Review and refine technical content generated by engineers and program staff to ensure clarity, accuracy, and compliance.
- Incorporate diagrams, workflows, and visual aids to enhance usability and technical understanding.
- Manage document lifecycle activities, including version control, revision tracking, and configuration management.
- Collaborate closely with engineering, operations, and program leadership to validate technical accuracy and ensure documentation meets mission needs.
- Support program milestones, technical reviews, and fielding activities by delivering complete and polished documentation packages.
- Conduct research and engage with subject matter experts to resolve gaps and clarify complex technical details.
- Manage sensitive information in accordance with program security requirements.
- Bachelor of Science in English, Technical Writing, Communications, or related field or in lieu of a degree, a minimum of four (4) years of relevant specialized experience (including military experience) may be considered, based on customer requirements.
- 3-5 years of experience
- Active Top Secret (TS) clearance
- Proficiency with document authoring tools (e.g., Microsoft Word, structured templates, style guides, and basic graphics tools).
- Experience with document control processes, including versioning and configuration management.
- Familiarity with Army documentation protocols and collaboration with engineering/cyber team.
- Proven experience developing technical documentation such as manuals, SOPs, guidebooks, or system documentation for complex government or defense systems.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Eiden Systems Consulting (ESC) is an equal opportunity employer and is committed to creating an inclusive and respectful workplace. ESC does not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law.
In accordance with 41 CFR 60-1.35(c), ESC will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about their own pay or the pay of another employee or applicant. However, employees who have access to compensation information as part of their essential job functions may not disclose the pay of others to individuals who do not have authorized access—unless such disclosure is made (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or legal action (including those conducted by ESC), or (c) as otherwise required by law.