What are the responsibilities and job description for the Desktop Support Technician position at eHub Global Inc?
Role: Desktop System Engineer
Location: Nashville, TN (Onsite)
Key Responsibilities
- Endpoint Architecture: maintain enterprise device management solutions including Microsoft Intune, Windows and macOS systems.
- Desktop Systems Engineer to help maintain our global End-User Computing (EUC) infrastructure. This role will work with end users on deskside issues, printing issues, imaging devices, desk moves.
- OS Deployment & Imaging: Deploy standardized operating system images (Windows 11 and macOS) Autopilot, and modern provisioning workflows.
- Security & Compliance: Enforce enterprise endpoints security baselines, managing patch deployments (WSUS/Intune), BitLocker encryption
- Asset Lifecycle Management: Maintain hardware/software asset standards, evaluate upcoming technologies, and coordinate technical rollouts with vendor management teams.
Required Skills & Qualifications
- Education: Information Technology, or a related field (or equivalent practical experience).
- Technical Experience in Endpoint Engineering, Systems Administration, or End-User Computing (EUC) roles.
- Communication: Exceptional collaborative skills to interface with cross-functional IT infrastructure groups, external vendors, and corporate stakeholders.