Customer Development Specialist (Real Estate)

About Ehomie?

Ehomie is an internet-based real estate company based in New York City. Starting in 2016, we are creating the future of real estate and connecting dream homes globally.

We specialize in cross-border relocation information for college students and young professionals. Over 400,000 users post and share housing information on Ehomie App. Our real estate experts, equipped with AI-powered tools, find your dream homes efficiently.

What we do?

Ehomie is filling the information gap for cross-border home hunting. Ehomie WeChat App creates an online community, allowing users to find and sublease homes, search for roommates, and trade used items for free. Our AI-powered search engine is available 24/7 for users all over the world.

Ehomie real estate professionals offer rental and buying in New York, Boston, and Chicago. Our comprehensive services include in-person and virtual tours and roommate matching. We also have partners providing moving, cleaning, furniture, etc., helping our clients move into their new homes smoothly and worry-free.

Key Responsibilities

• Social Media Management

Manage and operate social media accounts, including content posting, audience engagement, and community interaction. Create engaging content to increase visibility and user interest.

• User Outreach & Engagement

Identify and connect with potential users across social media platforms through messaging and interactions. Build initial connections with users who may have housing-related needs.

• User Needs Understanding

Communicate with potential users to understand their preferences and housing needs. Organize and maintain structured user profiles.

• Lead Coordination

Categorize user inquiries and coordinate internally to ensure users are connected with the appropriate team for further support. Track user engagement throughout the process.

• Data Tracking & Optimization

Maintain records of outreach activities and user engagement. Analyze performance metrics and provide insights to improve content strategy and outreach effectiveness.

• Market Insights

Monitor industry trends, social media topics, and user behavior to identify new growth opportunities and optimize outreach channels.

Qualifications

• Bachelor’s degree (recent graduates welcome)
• Strong communication and interpersonal skills
• Familiarity with social media platforms (e.g., Instagram, TikTok, WeChat, Xiaohongshu)
• Interest in marketing, user growth, or community operations
• Detail-oriented, proactive, and self-motivated
• Ability to work in a fast-paced, team-oriented environment

我们是谁？

Ehomie，e乡e家，一个领先的房产信息及交易服务开放平台，专注于为海外留学生寻找理想房屋并提供衍生服务。通过建立开放平台，用数据和AI技术助力个人、经纪人及品牌公寓发展业务。

公司2016年成立于纽约曼哈顿，总部分别位于纽约和北京。旗下拥有e乡e家网、ehomie小程序、ehomie转租、Estay.ai，当前用户超过40万，平台全球开放。用户可以在ehomie小程序上免费搜索、发布房源，匹配室友，二手物品交易，直播看房答疑。

我们专业的市场销售团队，多年跨境租购房经验，充分了解客户需求痛点，通过高效AI营销工具和客户管理系统，为客户提供最新最全的房源信息和完善的配套服务。我们还配套搬家、清洁和家具等入住服务，让客户入住无忧。

为什么加入我们？

• 与有趣的灵魂相遇。我们的团队成员来自不同的专业背景，是你的校友，更是与你一起并肩作战共同成长的伙伴。招募自己的团队成员，在公司内部开启创业第一弹。
• 优质的品牌形象。我们为客户提供优质诚意服务，在留学生群体广受好评。
• 庞大的用户基础。公司平台有大量的用户支持，ehomie小程序是留学生找房二手必备。
• 科技支持，提升效率。公司提供AI高效营销工具和客户管理系统，房源更新实时自动提醒，线上协议签约，潜在客户搜索等，大大提升工作效率。
• 支持团队，实时在线。我们的运营、招募、整合、售后团队，为你提供全方位专业支持。
• 独家房源，更多选择。我们与多家开发公司合作，为客户提供更多独家房源选择。
• 免费培训，持续助力。新手无忧，我们有一对一培训，线上课程，主题讲座，与专业培训师、各领域专家交流，全面提升工作技巧与专业知识。
• 高端办公地点。纽约时代广场，波士顿市中心，芝加哥河畔。交通位置优越，助力业务成功。
• 支持CPT/OPT工作，H1B Sponsorship。

Job Types: Full-time, Part-time, Contract, Internship

Pay: $32,000.00 - $178,000.00 per year

Expected hours: 16 per week

Benefits:

• Flexible schedule

Language:

• Mandarin (Required)

Work Location: Hybrid remote in New York, NY 10036

Salary : $32,000 - $178,000