Digital Media Account Manager

Digital Media Account Manager

We are seeking an enthusiastic, energetic, intelligent, outgoing, and motivated Digital Media Account Manager to renew and upsell professional/consumer targeted online advertising, custom digital media solutions, and sponsorship opportunities to advertising agencies working with pharmaceutical brands.

The position requires a dedicated individual with a strong work ethic, a natural curiosity to learn more about our clients’ business and digital media, and a commitment to personal success. The perfect Digital Media Account Manager is customer service oriented, produces high quality work, is well organized, personable, and has a strong goal-oriented desire to learn and consistently improve.

Experience and demonstrable success as a media planner or media buyer (especially in pharmaceutical marketing or internet advertising) preferred. The Digital Media Account Manager should be comfortable working in a fully remote work environment.

Job Responsibilities:

● The Digital Media Account Manager is primarily for contract renewals, upsells, and account expansion with existing clients in a remote environment

● Work collaboratively with operations, partner development, and proposal desk teams to deliver successful client presentations

● Understand and effectively communicate when, where, and how EHS offerings would deliver value to clients

● Serve as the primary subject matter expert and technical resource for client accounts

● Effectively, accurately, and consistently utilize Salesforce CRM and other software to accurately record prospecting activities, client meetings, sales calls, presentations, proposals, closed deals, and related sales activities

● Manage the sales pipeline, and more specifically the opportunities, meetings, tasks, and revenue expectations, to provide management with real-time critical insights

● Develop and maintain strong relationships with agency and brand clients interested in digital display advertising through ongoing communication

● Conduct Quarterly Business Review meetings for Tier A clients

● Partner with the pre-Sales, Account Associates, Finance, Reporting & Analytics, and Ad Operations to assist managing campaign delivery and help to maximize revenue

● Accountable for the successful fulfillment and completion of all client contract deliverables, within contract terms, from kick-off through close

● Ensure all client and internal compliance processes are followed

● Forecast, schedule, and confirm fulfillment timelines across campaign components for accurate revenue recognition and performance

● Participate in assigned projects or initiatives that support new or enhanced products and services, process improvements or organizational changes

● Effectively communicate customer’s business needs, challenges, and opportunities internally; Working with the proposal desk as a team to provide insights for a final recommendation

● Execute change orders as necessary

Qualifications:

● The Digital Media Account Manager should have a deep understanding of all forms of digital media advertising

● Minimum of 3 years demonstrable success in digital advertising via media planning or media buying within the pharmaceutical ad industry

● Strong organizational, communication, interpersonal, and negotiation skills

● Ability to build relationships with brand managers other senior level employees at recognized advertising agencies

● Robust knowledge of recent developments and trends in digital advertising as they relate to the pharmaceutical/health industries, including products, digital solutions, mobile, video, rich media, and ad-serving platforms

● Ability to multi-task while managing various accounts and client demands

● Excellent time management skills

● Driven, self-motivating, outgoing and personable

● Strong Microsoft Excel and PowerPoint skills

● Experience with Chorus.ai and Salesforce a plus

● Previous experience working in a remote setting is a plus

Salary

● $80,000 to $90,000 based on experience

● 33% Variable Compensation attainable on Target Earnings

Experience

● relevant: 3 years digital media(Preferred)

Education

● Bachelor's (Required)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you located within a commutable distance to New York City and/or Philadelphia?

Education:

• Bachelor's (Required)

Experience:

• Digital Advertising Sales: 3 years (Required)

Willingness to travel:

• 25% (Required)