What are the responsibilities and job description for the Plastic Surgery Front Office Coordinator position at Egrari Plastic Surgery Center?
Overview
This world-class plastic surgery practice in Bellevue is looking for a refined Front Office Coordinator. This is an upscale boutique practice that has strict standards of service and care. The Office Coordinator ensures efficient functioning of office processes along with coordination of all patient inquiries, consultations, and triaging patient correspondences.
Responsibilities
- "Opens" and “Closes” the office each day
- Maintains cleanliness and organization of the office
- Answers the phone and greets patients pleasantly
- Greet patients warmly, answer phones professionally, and schedule appointments using Nextech.
- Deep knowledge of the website. Encourages new patients to visit the practice website to learn more about the surgeon and the services offered
- Deep knowledge of all services provided including plastic surgery, skin care, and noninvasive services
- Develops, maintains, and updates all registration-related forms: registration, charts, clinical history, consents, etc.
- Speaks with patients who have complaints or feedback
- Opens, sorts, and distributes mail
- Assures that the schedule is efficient and reviews the monthly schedule
- Ability and knowledge of billing payment processing software to collect payment for products, services, etc.
- Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions
- Attends all regular staff meetings and Egrari events
- Performs all other tasks and projects assigned by the Practice Manager
Skills
- Strong communication skills with staff, ancillary personnel, and providers
- At least one year of experience in a medical office setting
- Knowledge of the HIPAA laws and guidelines
- Comfortable using email and interacting with internet applications, including but not limited to the Microsoft suite of products
- Knowledge of practice management software
- Good analytical and problem-solving skills
- Detail oriented and organized
- Ability to prioritize workflow in a fast-paced environment
- Patient triage in the office
- Punctual, professional, passionate
- Ability to multitask with a smile
Welcome to Egrari Plastic Surgery Center: https://youtu.be/Wt4B6sNA3gI
Join us in delivering compassionate care while supporting the operational excellence of our clinic! If you are an experienced, motivated team player and you work quickly and efficiently, and hold a true passion for the aesthetic field, then please apply with your cover letter and resume (applicants without a cover will not be considered).
Pay: $30.00 - $35.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30 - $35