What are the responsibilities and job description for the Engraving Assistant/Front Counter Cash Handler position at Eglin Cartouche and Coin Shop (Engravings and...?
Overview
Join our dynamic team as an Engraving Assistant and Front Counter Cash Handler, where you'll play a vital role in delivering exceptional customer service while managing daily retail operations. This position combines creative engagement through product demonstrations and engraving services with efficient cash handling and sales support. If you thrive in a fast-paced environment, enjoy assisting customers, and have a passion for retail excellence, this opportunity is perfect for you! Your enthusiasm will help create memorable experiences for our clients while ensuring smooth store operations.
Responsibilities
- Greet customers warmly at the front counter, providing friendly and professional service.
- Assist customers with product inquiries, and taking orders for engraving related requests.
- Handle all cash transactions accurately using POS (Point of Sale) systems, including processing payments and giving correct change.
- Conduct quality checks on engraving orders to ensure our products meet a high standards.
- Maintain organized merchandising displays and stock shelves to ensure an inviting shopping environment.
- Manage inventory levels by stocking merchandise, tracking product availability, and assisting with stock replenishment.
- Demonstrate excellent phone etiquette when answering inquiries or scheduling appointments, maintaining clear communication.
- Support the team with basic retail math tasks such as calculating totals, discounts, and pricing adjustments.
- Assist with product demonstrations to educate customers about features and benefits, fostering engagement and sales growth.
- Previous experience in retail sales or cashiering, preferably in a grocery store or similar environment.
- Strong communication skills with the ability to connect effectively with diverse customers; bilingual abilities are a plus.
- Proficiency in POS systems, cash handling, and basic retail math calculations.
- Demonstrated supervisory experience or leadership skills in managing customer interactions or small teams is desirable.
- Ability to perform physical tasks such as stocking shelves and maintaining displays; comfortable standing for extended periods.
- Excellent phone etiquette and customer service skills to handle inquiries professionally.
- Basic familiarity with engraving tools or willingness to learn new skills related to customization services. Join us in creating a vibrant shopping experience where every customer feels valued! Your energy, attention to detail, and dedication will make a difference every day as part of our enthusiastic team committed to excellence in retail service.
Pay: From $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $14