What are the responsibilities and job description for the Shift Supervisor position at EGGSLUT BEVERLY CENTER?
Eggslut is hiring! We're growing our team and are looking for full-time Shift Supervisor for our location in the Beverly Center.
Eggslut Beverly Center - 8500 Beverly Blvd Suite 101, Los Angeles, CA 90048
Hours of Operation: 8:00AM - 2:00PM, 7 Days A Week
Medical, Dental, Vision and Life Insurance available for full-time employees after 90-day probationary period
OBJECTIVE
The Shift Supervisor assists in maintaining the overall quality of the restaurant. From food standards to customer service, they assist in maintaining all processes and procedures for Eggslut. The Shift Supervisor must assist and communicate with management as needed. In order to maintain job status, the Shift Supervisor must present full schedule availability. Overall, their job is to help ensure that all Eggslut staff is working properly for efficient service.
REPORTS TO: Management
DIRECT REPORTS: All Staff (Supervising Staff, FOH and BOH Staff, Prep Staff, Dishwashers)
CLASSIFICATION: Non-Exempt; Hourly Tips
PHYSICAL REQUIREMENTS
- The ability to speak, see, hear, read, and write - mobility and manual dexterity
- The ability to comprehend and follow written and verbal direction
- The ability to bend, crouch, stand, and perform movement for up to 8-10 hours a day
- The ability to lift heavy items (20 lbs)
- The ability to be exposed to wet floors, noise, and temperature extremes
- The ability to perform in a fast paced, busy environment with attention to detail
QUALIFICATIONS, SKILLS & REQUIREMENTS
- Must have valid U.S. identification/work authorization (required)
- ServSafe certified (or other Food Handler certification)
- Highly-driven individual who enjoys working with people
- Right attitude necessary to work in fast-paced environment with others
- Ability to be proactive, self-motivated, and self-directed
- Excellent communication, organization and problem solving skills
- Demonstrate commitment to excellent guest service
GENERAL RESPONSIBILITIES
- Assist in managing all staff within the location; keep order and lead by example and ensure that all staff is working efficiently
- Ensure daily responsibilities are completed and expectations are met
- Assist and follow up on store training & development
- Perform and maintain operational procedures, policies and standards (document/communicate issues and hold staff accountable)
- Assist in maintaining a profitable operation by managing controllable costs (labor and cost of goods)
DUTIES & RESPONSIBILITIES
- Assist in creating work schedules and assist with payroll (verify clock-in/out times and adjusting/clarifying discrepancies every pay period)
- Assist orders for paper goods, produce, meat, bread, dairy and any other necessary items (adjust pars for all orders as needed while managing proper inventory)
- Assist in managing cash handling & POS systems (noting discrepancies/managing discounts and refunds/bank deposits/petty cash, etc.)
- Assist to hire and discharge staff (post ads, conduct interviews, train, handle terminations, etc.)
- When needed, display ability to efficiently work all designated stations and/or delegate the work as stated in the Station Handbook
- Assist in maintenance issues (reaching out/following up with repairs, etc.)
- Perform administrative work (send emails, verify scan and upload invoices, etc.)
- Assure the highest standards for product quality, standard adherence and unit performance are upheld (maintaining proper food handling and presentation, customer satisfaction, reasonable ticket times)
- Maintain high guest satisfaction and manage customer complaints (address mistakes, emphasize quality of service for guest retention)
- Perform any other duties as needed
Stop by and say 'hello'! Make sure to apply by doing one of the following:
apply in-store (at any of our other locations)
apply online at www.eggslut.com/apply-form
apply by sending a complete resume to this listing
please be sure to specify the job and location you are applying for
Our mission is simple - quality and great tasting food, consistent presentation and great, friendly service. We love food. We care about the way it looks and how it tastes. We have great people working with us, and we have great customers who love our food. We strive to give one of the best breakfast experiences. Come join our team and bring your skills and great personality to Eggslut!
Check us out at one of our locations:
- Grand Central Market in Downtown LA
- The Cosmopolitan in Las Vegas
- Venice Beach off Pacific & Windward Ave
- Glendale across the Americana at Brand
- West Hollywood/Beverly Hills at the Beverly Center