What are the responsibilities and job description for the Restaurant General Manager position at Eggs Up Grill?
Company Description Eggs Up Grill is a leading breakfast, brunch, and lunch restaurant brand, ranked the #1 Breakfast Franchise and recognized as the fastest-growing better breakfast franchise in the country. For more than 25 years, the brand has served as a neighborhood gathering place, offering “neighbors serving neighbors” hospitality daily from 6 a.m. to 2 p.m. Guests enjoy a full menu of made-to-order, All-American breakfast and lunch items, along with to-go, delivery, and catering options that support multiple revenue streams. With record-breaking sales, rapid expansion approaching 200 restaurants, and strong operational support, Eggs Up Grill provides franchise partners and teams with robust training, a defined supply chain, field support, and tools to drive profitable margins. The single-daypart model promotes efficient operations and a consistent, guest-focused experience.
Role Description The Restaurant General Manager at Eggs Up Grill in Holly Springs, NC is responsible for overseeing daily restaurant operations and ensuring an exceptional guest experience. This full-time, on-site role includes leading and developing team members, managing staffing levels, and ensuring adherence to brand standards and food safety procedures. The General Manager monitors sales, costs, and profitability, oversees P&L performance, and manages budgets to achieve financial targets. Responsibilities also include scheduling, inventory control, vendor coordination, and maintaining a clean, welcoming environment. The General Manager partners with ownership and support teams to execute promotions, drive community engagement, and support ongoing growth of the restaurant.
Qualifications
Role Description The Restaurant General Manager at Eggs Up Grill in Holly Springs, NC is responsible for overseeing daily restaurant operations and ensuring an exceptional guest experience. This full-time, on-site role includes leading and developing team members, managing staffing levels, and ensuring adherence to brand standards and food safety procedures. The General Manager monitors sales, costs, and profitability, oversees P&L performance, and manages budgets to achieve financial targets. Responsibilities also include scheduling, inventory control, vendor coordination, and maintaining a clean, welcoming environment. The General Manager partners with ownership and support teams to execute promotions, drive community engagement, and support ongoing growth of the restaurant.
Qualifications
- Financial and operational management skills, including P&L Management and Budgeting, with a focus on achieving profitability and controlling costs.
- Strong guest-focused abilities in Customer Service and Customer Satisfaction, ensuring a welcoming atmosphere and prompt resolution of concerns.
- Talent management experience in Hiring, training, coaching, and performance management of team members.
- Previous experience as a restaurant manager or in a similar leadership role within hospitality or food service.
- Knowledge of food safety, health regulations, and standard operating procedures.
- Excellent communication, problem-solving, and organizational skills, with the ability to work in a fast-paced environment.
- Availability to work mornings, weekends, and holidays as needed within the 6 a.m. to 2 p.m. operating hours.
- High school diploma or equivalent required; post-secondary education in hospitality, business, or a related field is a plus.