What are the responsibilities and job description for the Host/Hostess position at Eggs Up Grill | East Richmond?
A Host/Hostess is the first and last person the guest sees: you are the face of the restaurant! As a Host/Hostess, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.
Job activities:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service
- Manage to-go orders
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
Job perks:
- Great pay
- Flexible schedules
- Growth opportunities
A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day. If this sounds like you, please apply today!
REQUIREMENTS
- Ability to communicate (speak, read, and write) in English
- Basic computer skills
- Ability to work in a high-volume, fast-paced environment
In our Eggs Up Grill DNA, we commit to provide Real Service for Real People – “wholesome and genuine,” “authentic, friendly and genuine hospitality.” Our restaurants are Home to the Whole Neighborhood – warmly welcoming anyone and everyone, ensuring everyone feels right at home. We’d love to make you a part of our family!