What are the responsibilities and job description for the Tealeaf Technical Analytics Analyst position at EGB Systems & Solutions Inc?
Job Description
Tealeaf Technical Analytics Analyst will be responsible for the following:
Providing complete Tealeaf support to drive improvements to the online
experience
Monitoring and analyzing session data to understand customer behavior
and identify site issues that are adversely impacting conversion
Performing ad-hoc analysis necessary to gain insight into behavioral
differences of various customer segments
Executing any requests for ad-hoc reporting.
Helping to execute the analytic strategy development currently in progress.
Providing useful insight that combines business knowledge and
analytics in an easily understood language for non-technical
consumers.
Qualifications
Technologies Required: Tealeaf, Tableau, Splunk, Google Analytic, MS
Office (Excel), SQL
Education/Experience:
A minimum of 5 years’ of job related experience
Advanced experience defining, creating, validating & maintaining
Tealeaf events, hit attributes and dimension
Advanced experience defining, creating, validating & maintaining
advanced Tealeaf custom reports and dashboards
2 years of hands-on experience with HTML, JavaScript, Regex, SQL is required
Hands-on experience with Tealeaf components, including cxMobile,
cxOverstat, cxConnect for Voice of Customer, cxConnect for Data
Analysis or cxReveal is required
Experience with Google Analytics, Tableau and Splunk is a plus
E-commerce domain experience is a plus
Excellent written and verbal communication skills are required
Ability to interact with all levels of end users and technical resources
Innovative thinker and ability to work independently
Soft Skills Required:
Excellent written and verbal communication skills are required
Ability to interact with all levels of end users and technical resources
Innovative thinker and ability to work independently
Additional Information
All your information will be kept confidential according to EEO guidelines.