What are the responsibilities and job description for the Inside Sales Representative position at EG4 Electronics?
Job Description
Position Summary: The inside sales role will work closely with the regional Outside Sales Representatives to provide expert product knowledge, process support, and account management, ensuring a seamless partner experience and contributing to regional sales strategies.
Responsibilities
Key Responsibilities:
EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Position Summary: The inside sales role will work closely with the regional Outside Sales Representatives to provide expert product knowledge, process support, and account management, ensuring a seamless partner experience and contributing to regional sales strategies.
Responsibilities
Key Responsibilities:
- Support installation and distribution partners within target region by providing expert guidance on EG4 product capabilities, component requirements, and system design best practices.
- Review Bills of Materials (BOMs) and assist in facilitating system design reviews to ensure optimal project execution.
- Schedule and support training discussions for partners, assisting with training facilitation and follow-up.
- Conduct and support product demonstrations to drive partner engagement and product adoption.
- Collaborate with Regional Sales Representatives to develop and execute regional sales strategies aligned with EG4’s growth objectives.
- Collaborate with Technical Sales Representatives to host network wide trainings, liaison individual account support, and assist in administrative coordination.
- Steward new and existing partners through the EG4 onboarding process, including product introductions, training, and system onboarding.
- Maintain up-to-date customer records in the CRM, ensuring accurate tracking of interactions, opportunities, and account health.
- Work with the broader sales and operations teams to identify surplus inventory and actively promote available stock to partners.
- Provide commissioning support for installations when needed to ensure a positive customer experience and successful system launches.
- Identify recurring challenges faced by installation partners and collaborate internally to develop and implement solutions.
- Act as a key liaison for partners within EG4, helping to navigate and coordinate support across sales, operations, and technical support departments.
- Willingness to travel approximately 15% of time, including tradeshow attendance and visits to strategic partner locations.
- Maintain robust knowledge of EG4 solutions, including both the product and processes used to support partners
- An ability to effectively communicate with customers to uncover and unlock new sales opportunities.
- Maintain knowledge of regional programs to assist in selling EG4 solutions.
- Cross functional working capability to interface seamlessly with internal support organizations.
- This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25 lbs, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.
EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.