What are the responsibilities and job description for the Quality Support Engineer position at Efor Group?
Role Overview:
We are seeking a Quality Support Engineer to provide expert support to our quality operations for a 6-month contract. The ideal candidate will have at least five years’ experience in quality assurance, quality control, or quality engineering within manufacturing, pharmaceuticals, technology, or related sectors. You will play a key role in maintaining product compliance, resolving quality issues, and driving continuous improvement.
Key Responsibilities:
Support the implementation and maintenance of quality management systems (QMS) to ensure compliance with industry standards (GMP, ISO, etc.).
Investigate and resolve quality issues, non-conformances, and deviations across production and supply chain.
Perform root cause analysis and coordinate corrective and preventive actions (CAPA).
Conduct internal audits, inspections, and support external regulatory audits.
Author, review, and maintain quality documentation: SOPs, work instructions, batch records, validation protocols.
Analyze quality metrics, report findings, and recommend improvements.
Collaborate with production, engineering, and supply chain teams to ensure quality objectives are met.
Provide training and guidance to staff on quality standards and procedures.
Participate in risk assessments and validation activities for new products/processes.
Requirements:
Bachelor’s or Master’s degree in Engineering, Life Sciences, Quality Management, or related discipline.
Minimum 5 years’ experience in quality assurance, quality engineering, or quality control within manufacturing or technology environments.
Strong understanding of QMS, regulatory compliance (GMP, ISO 9001, or relevant standards), and quality best practices.
Demonstrated experience with CAPA, root cause analysis, and continuous improvement methodologies (Lean, Six Sigma, etc.).
Excellent communication, documentation, and teamwork skills.
Experience in managing audits and inspections.