What are the responsibilities and job description for the Loan Officer Assistant position at Efinity Mortgage?
About the Role
We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! This is an in-person job located in Phoenix, AZ.
Responsibilities
- Act as the primary contact between clients and our company, and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
- Gather and coordinate the necessary loan documentation for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Review all loan package documentation for discrepancies, omissions, and income calculation, then report any discrepancies to the loan originator
- Handle all customer and in-house inquiries about transactions so the process is smooth, and customers receive excellent service
- Screen and make calls, book appointments, and provide administrative support as needed
Qualifications
- A bilingual English/Spanish speaker is a necessity
- Loan Officer or Processor experience, 2-3 years is required
- Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Computer proficiency required, including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
- NMLS license or training is not required, but is desired
Pay range and compensation package
$40,000 commission
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
About the Company
Efinity Mortgage has a mission to equip and enable people to live their life's passions. Our core values are:
- Total transparency
- Facilitate the perfect process
- Integrity in everything we do
- Pioneer impactful innovations
- Live life's passions
- Win long-term, together