What are the responsibilities and job description for the Service Advisor-Sales/Manager 5 years experience position at Effingham Tire And Auto Center/A&H Auto...?
Job description:
Overview
We are seeking a knowledgeable and customer-focused Service Advisor Manager to join our dynamic team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service while effectively communicating their automotive needs. This role requires a blend of mechanical knowledge and strong interpersonal skills to ensure customer satisfaction and foster long-term relationships.
Join us as a Service Advisor and play a crucial role in delivering top-notch automotive care while enhancing the customer experience!
Job Type: Full-time
Pay: $43,675.00 - $72,453.00 per year Commission Pay structure you can make as much as you want.
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person We have 4 locations. Teutopolis, Altamont, Effingham and Vandalia
Responsibilities
- Greet customers promptly and professionally, assessing their vehicle service needs.
- Provide detailed explanations of recommended services, including oil changes, brake repairs, and vehicle maintenance.
- Utilize automotive diagnostics to identify issues and communicate findings clearly to customers.
- Prepare accurate auto estimates for repairs and services based on technician’s recommendation
- Collaborate with mechanics to ensure timely completion of services while maintaining quality standards.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized service area, ensuring all tools and equipment are properly stored.
Skills
- strong mechanical knowledge with a background in automotive sales or service is preferred.
- Excellent communication skills to effectively align customer needs with service offerings.
- Ability to provide clear explanations of technical information in an understandable manner.
- Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- A commitment to providing outstanding customer service while fostering a positive team atmosphere. Join us as a Service Advisor Manager and play a crucial role in delivering top-notch automotive care while enhancing the customer experience!
Job Type: Full-time
Pay: $43,675.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
Application Question(s):
- Availability to work some Saturdays.
Experience:
- Automotive service: 5 years (Required)
- Sales: 5 years (Required)
Ability to Commute:
- Effingham, IL (Required)
Work Location: In person
Salary : $43,675 - $72,453