What are the responsibilities and job description for the Business Associate position at Efficus inc?
Job Summary:
We are looking for a friendly and organized Business Associate (Greeter) to join our Clinical Specialty Services team. In this role, you will support both administrative and patient-focused tasks, including managing patient information, assisting with scheduling, maintaining medical records, and providing excellent customer service to patients and visitors.
Key Responsibilities:
- Greet patients and visitors in a professional and welcoming manner.
- Maintain accurate census, demographic, and charge information (Cerner/Epic/Bed Board).
- Assist with patient admission, transfer, and discharge processes.
- Schedule tests, medical procedures, and follow-up appointments.
- Organize and manage patient medical records (paper and electronic).
- Monitor patient flow and communicate updates to nursing staff.
- Assist patients with guest services (TV/phone, valuables, mail, etc.).
- Answer phone calls promptly and direct visitors to the correct area.
- Maintain inventory of office and patient care supplies.
- Respond to patient call systems and notify appropriate staff.
- Support bed turnover by coordinating with housekeeping, transport, and other teams.
- Perform other administrative duties as needed.
Requirements:
- High school diploma or equivalent required.
- At least 6 months of healthcare-related experience preferred.
- Strong communication and customer service skills.
- Ability to multitask in a fast-paced environment.
- Basic computer skills and familiarity with medical systems (Cerner/Epic) is a plus.
Pay: $19.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Referral program
Education:
- High school or equivalent (Required)
Experience:
- Business Associate: 1 year (Required)
Work Location: In person
Salary : $19 - $20