Event Logistics Manager

Position Summary

EES is always looking for strong players to join our team! If this role seems to be a fit for you, please apply.

The Logistics Manager is responsible for providing quality service in managing and coordinating the execution of all assigned programs. They are the main client point of contact (other than Relationships/Client Strategy) and manage the expectations and experience, overall. Logistics managers will oversee coordinators and on-call staff that are assigned to specific events. This position will oversee 6-12 clients simultaneously.

Roles And Responsibilities

• Ability to create or manage the creation of Proposals for already booked business; as the account lead.
• Ability to create Service Agreements with Exhibit A (outlining services), and any Amendments or Addendums.
• Work with your supervisor to create the event workflow, once a client is assigned.
• Be comfortable managing the team as lead for events (other ops, COO, etc.).
• Understanding and management of financial worksheets and all budgeting components per event from start to finish and close out; including the ability to track and maintain financial solvency for both EES and clients.
• Clear, concise and consistent client communications throughout the process (calls, meetings, emails) of managing a client and/or event.
• Update all documentation as needed, within existing systems.
• Upon receipt of file confirm venues and resources to be used to provide the service to the client, keeping accurate records and documentation of all conversations and managing your proposed workflow with the coordinator(s).
• Manage or produce detailed and professional Master Documents / Schedule of Services (all components) to be distributed in a timely manner prior to beginning of program to all staff, venues, vendors, etc.
• Working with your supervisor to coordinate all program staffing needs and ensure that all hired on-call staff members are adequately prepared and briefed on the program.
• Manage the coordination and contracting with all vendors for each of the event elements, allowing the coordinator to maintain daily communication with all vendors.
• Establish, maintain and continually update records of client activities within NetSuite and Viper with client requests, changes, additions and deletions.
• Throughout the pre-production stage, maintain high level personal contact with the client for the purpose of quality control, grow the program opportunities and complete client satisfaction.
• Interface with the client on-site throughout the event as needed.
• Ensure that the profitability of each client program meets company and contract goals.
• Participate in site inspections as required by Relationships and clients.
• Other duties as assigned.
  
  

Requirements

• 5 Years of event management and/or hospitality industry experience
• Strong computer skills with hands-on knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook), Gmail/Google Functions on a Mac, NetSuite/Viper
• Enjoys dealing with internal/external clients/customers and people in general in a professional and courteous manner
• Demonstrated communication and organization skills
• Service oriented keeping being flexible in the forefront of all activities
• Leadership skills, with steadfast resolve and personal integrity
• Strong written, analytical and interpersonal skills
• Ability to use critical thinking in problem solving
• Must reside in the Greater Miami area