What are the responsibilities and job description for the Payment Systems Representative III position at EECU?
EECU is looking for a Payment Systems Representative III (PSIII) who will support the daily delivery, processing, and balancing of payment channels including ACH, wire transfers, check in-clearings and returns, debit/credit card transactions, and mobile deposits. This role is responsible for monitoring multiple systems such as remote deposit capture, payment platforms, mobile channels, and settlement accounts, ensuring all work is completed accurately and in compliance with regulations and EECU policies.
This position also assists in the management and monitoring of the ATM/ITM fleet and is fully cross-trained across payment systems operations. The PSIII works closely with internal departments, vendors, and support teams to resolve issues, support system upgrades, and maintain secure and efficient operations.
Key responsibilities include:
• Processing, balancing, and monitoring daily payment activities across ACH, wires, checks, mobile deposits, cards, and settlement accounts
• Supporting remote deposit capture, mobile channels, and exception item handling
• Providing operational support for payment-related questions and member escalations
• Assisting in ATM/ITM fleet monitoring and issue resolution
• Completing system testing, upgrades, and release validations
• Researching and resolving discrepancies or exceptions in a timely manner
• Assisting with internal/external audits and ensuring compliance with federal regulations
• Identifying workflow improvements and supporting operational projects
• Maintaining strict adherence to security procedures and regulatory requirements including BSA, OFAC, NACHA, Reg E, Reg CC, and other applicable rules
Requirements:
• Minimum 5 years of financial institution experience
• Experience in payment operations (ACH, checks, wires, mobile deposit, cards)
• AAP Certification required
• Preferred certifications: FPP and/or NCP
• Strong knowledge of payment regulations including Reg E, Reg CC, NACHA, BSA, and OFAC
• High attention to detail with excellent analytical and problem-solving skills
• Strong written and verbal communication abilities
• Ability to work in a fast-paced, high-volume environment
• Proficiency in Microsoft Office applications
• High school diploma or equivalent; bachelor’s degree or equivalent experience preferred
Responsible for adhering to all Federal and State regulations including, but not limited to: Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg E, Reg CC, NACHA Rules, OFAC, and security procedures related to payment systems. Initial and annual BSA training required.
About EECU:
For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with $4 billion in assets and serves over 297,000 members through 21 financial centers across North Texas. In the true spirit of “people helping people,” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star-Telegram readers, and became the first credit union in Fort Worth to achieve Blue Zones certification for promoting employee well-being.
EECU is an EOE/Vets/Disabled Employer.
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability.
For more information on our organization and benefits, please visit EECU Careers at www.eecu.org/careers.