Direct Loan Services and Title Processor - Fort Worth

Are you detail-oriented, organized, and ready to play a key role in our loan servicing operations? EECU is looking for a Direct Loan Servicing and Title Processor to ensure smooth and accurate handling of titles for all collateralized accounts (excluding real estate).

In this role, the Direct Loan Servicing representative will process title documentation, perfect and release liens, handle loan servicing and quality control areas including insurance for total losses, pay dealer drafts, and assist with maintaining functions related to VINtek (Electronic Lien Titling) while working in a fast-paced, collaborative environment!

Outline of daily responsibilities:

• Review, fund, and audit broker loans for Digital Vendor and extra mile loans for financial centers and digital branch.
• Provide paid in full letters and copies of title.
• Process total loss requests and reconcile settlement checks.
• Process GAP Advantage and Power Buy claims.
• Will review and prepare title work packets to be sent to the tax office for processing.
• Responsible for reviewing and paying drafts and working with dealership and staff on fixing errors, and following up on pending drafts.
• Process out of state registration.
• Review daily deceased account emails from compliance to determine if credit life claim must be filed.
• Process Debt Cancellation claims and posting payments.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Regulation B, Regulation Z, Service Members Civil Relief, and FCRA/FACTA. Required to attend initial and ongoing annual Bank Secrecy Act training.

Candidates for EECU should possess the following knowledge and experience:

• Minimum two years' experience in a financial institution.
• Experience with titles and working in a consumer loan servicing environment preferred.
• Familiar with the Texas Department of Transportation (TXDOT) VIN research website.
• Knowledge of the process for lien registration and titling for Texas, and other states
• Proficient in Excel to manage multiple Excel spreadsheets
• Professional written and oral communication skills
• To have organizational, time management, and analytical skills
• High School diploma or equivalent
• EECU will, in compliance with applicable laws, evaluate an applicant’s credit history. Only applicants with good credit history will be considered for open positions.

Interested in taking the next step in your career journey? Apply today!

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with $4 billion in assets and serves over 297,000 members through 21 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.

EECU is an EOE/Vets/Disabled Employer.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability.

For more information on our organization and benefits please visit EECU Careers at www.eecu.org/careers.