What are the responsibilities and job description for the Menswears Sales & Fitting Associate position at Edwing Joseph & Sons - Custom Apparel?
Now Hiring: Menswear Sales & Fitting Associate
Edwing Joseph & Sons | Bethlehem, PA
Job Summary
We are seeking an experienced, dependable associate to assist clients and manage daily showroom operations. This position requires someone comfortable working independently and running the showroom on their own, including assisting clients, answering calls, taking measurements, and coordinating fittings and alterations.
Previous sales and customer service experience is required. Experience in menswear, tailoring, or clothing alterations is highly preferred.
Responsibilities
- Independently open, operate, and close the showroom as scheduled.
- Welcome clients, understand their needs, and guide them through clothing and accessory selections.
- Sell suits, tuxedos, shirts, and accessories with confidence and professionalism.
- Take accurate measurements and assist with garment fittings.
- Document alteration requests and communicate instructions clearly to the tailor.
- Assist with pinning and marking garments according to demonstrated skill and training.
- Answer phone calls, respond to inquiries, and schedule appointments.
- Follow up on orders, fittings, alterations, and garment pickups.
- Process payments and maintain accurate client records and order notes.
- Coordinate with the owner and tailor to meet client expectations and deadlines.
- Keep the showroom organized, clean, and ready for appointments.
Requirements
- Previous experience in sales and customer service.
- Ability to work independently, make sound decisions, and follow through without constant supervision.
- Strong communication, organization, and attention to detail.
- Confidence assisting clients and recommending products.
- Comfortable using scheduling software, client management systems, and a point-of-sale system.
- Willingness to learn and follow our measurement, fitting, and order procedures.
- Dependability, punctuality, and a professional presentation.
Highly Preferred
- Experience selling men’s suits, tuxedos, or formalwear.
- Experience taking measurements and conducting fittings.
- Knowledge of tailoring, garment construction, and alterations.
- Ability to recognize fit issues and explain appropriate alterations.
Training
Training will be provided on our products, systems, and fitting standards. The successful candidate must bring established sales and customer service skills and be prepared to take responsibility for the showroom.
Compensation and Schedule
Pay based on experience and qualifications. Schedule details will be discussed during the interview.
How to Apply
Please send your résumé and availability, highlighting your sales, customer service, menswear, fitting, or tailoring experience.
Pay: $15.00 - $25.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $25