Master Scheduler

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

Master Scheduler will manage and coordinate service and materials planning to support customer orders, repairs, and inventory availability in alignment with business, operational, and financial targets. This role collaborates with cross-functional teams to ensure effective scheduling, replenishment, and customer communication across the STC and regional service logistics network.

Scope of the Job

• Accountable for planning and inventory of 4,000 SKUs supporting regional spares, 3rd-party sales, and repair operations.
• Extensive interaction with STC management, engineering, logistics, customer care, and global supply teams.
• Supports growth initiatives by ensuring availability of critical service parts and execution of planned work.
• Occasional travel may be required.
• No direct reports.
  
  

What We Expect Of You

• Manage service and materials planning based on forecast, customer POs, engineering changes, and regional demand.
• Coordinate SIOP (Sales, Inventory, and Operations Planning) to schedule all STC demand—repairs, sales orders, STOs, and service exchange stock.
• Monitor and adjust daily order schedules, capacities, and inventory availability.
• Maintain accurate service order status in SAP; open, track, and close service orders timely.
• Support capacity planning and maintain capacity models in collaboration with STC management and Zone Leaders.
• Oversee spare parts inventory sizing and replenishment using statistical modeling and input from global and regional logistics teams.
• Ensure STC spares and component availability through coordination with PC supply teams and local warehouses.
• Manage and update master data: part numbers, BOMs, task lists, lead times, reorder points, and sourcing logic.
• Support new product introductions, product obsolescence, and engineering changes with appropriate updates to inventory and planning strategies.
• Generate and maintain KPI reports for planning, customer service levels, inventory performance, and logistics operations.
• Communicate proactively with Customer Care and internal stakeholders regarding order status, delays, expedite requests, and supply constraints.
• Execute exception management processes for product availability, reprioritizing or converting stock when needed.
• Participate in lean activities, 6S, Kaizen, and business process improvement (BPI) initiatives.
• Raise purchase requests and source quotes for necessary equipment and services.
• Perform general administrative support duties related to service and materials planning.
  
  

Skills / Knowledge / Experience

• Degree or qualification in Engineering, Science, or Business.
• 2–3 years of experience in supply chain or service operations planning.
• Strong understanding of ERP systems (SAP required), inventory management, and order processing.
• Proven project management capability with on-time, on-budget delivery.
• Analytical mindset with ability to interpret data and improve performance.
• Proficiency in Microsoft Office; experience with planning software preferred.
• Strong communication and interpersonal skills; ability to collaborate cross-functionally.
• Ability to work independently and manage multiple priorities.
• Fluent in English (written and verbal).
  
  

What You Can Expect From Us

Competitive Salary & Benefits: But there's more! You will join a high performing team and a company with a good reputation and a rich history. The open culture ensures that everyone is accessible and willing to help you. Edwards is part of the Atlas Copco Group, so there are many opportunities in the US and globally within a culturally rich and diverse team.

Benefits:

• Generous paid vacation (prorated in your first year) to start.
• Paid Floating Holidays
• Paid Paternity and Maternity leave
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Company Paid life insurance with optional additional coverage available
• Company Paid Accidental Life and Dismemberment Insurance
• Company Paid Employee Assistance Program
• 401K with Company Match
• Automatic Company Contribution to 401K in addition to Company match
• Tuition Reimbursement
• Gym Membership Reimbursement
• Fitness Equipment Reimbursement
• Choice of Three Medical Benefit Plans
• Vision
• Dental
• Clean, safe airconditioned environment
• Safety - Join a company which promotes a strong multi-cultural, diverse, and inclusive workplace where the importance of Safety, Health & Environment (SHE) is paramount. The company is always developing it’s SHE culture and adopting behaviors that ensure the wellbeing of our team members, and we ensure that our customers understand and recognize the value and importance Edwards places upon this key aspect of work, and the part that they also play.
• People - Our people make Edwards a great place to work. We support our people to grow and develop, offering a strong training culture and opportunities for advancement and mobility. We identify successors, readiness and skills gaps for all key roles to ensure that a pipeline of business ready diverse & mobile talent is in place for current and future needs.
• Knowledge - We encourage openness and sharing of knowledge to improve the knowledge exchange across the Company for benefit of our teams, our customers and our business.
• Diverse and Inclusive - We want to be a workplace for everyone. At Edwards, part of the Atlas Copco Group, we know that diversity and inclusion are critical to our long-term success. We know that diversity and inclusion helps us to understand our customers’ needs and strengthen employee motivation, productivity, innovation and results.
• Sustainability – Edwards celebrated is 100-year centenary in 2020 and is part of a group that is 148 years old and going strong. Be part of an organization that continues to grow, while it looks after the Planet, its Profit, and its People.
• Global Leadership - Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the making of semi-conductor chips, and the challenging environments of space simulation and high energy physics research.
  
  

LOCATION: Solon, Ohio

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About The Company

Edwards is a global leader of vacuum and abatement. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards.

With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the production of semiconductor chips and steel, to the generation of power, to the challenging environments of space simulation and high energy physics research. Everywhere you find industrial vacuum requirements, you will find Edwards leading the way.

From medicines to mobile phones, from computers to coffee beans, to cars and chemicals, we pride ourselves in making a difference to people’s lives. And we do it responsibly, ensuring that we innovate sustainably, while helping our customers to maintain their competitive advantage and operational excellence.

Edwards is part of the Atlas Copco Group (NASDAQ OMX Stockholm: ATCO A, ATCO B), a Sweden-based provider of industrial productivity solutions.

For more information about Edwards and Atlas Copco, please visit our websites:

www.edwardsvacuum.com

www.atlascopco.com

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Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.