What are the responsibilities and job description for the Sales Engineer, Service - Benelux position at Edwards Vacuum / Edwards Semiconductor Solutions?
Are you a technically minded sales professional with a passion for delivering exceptional customer service? At Edwards - General Vacuum Europe, part of the Atlas Copco Group, we're seeking a driven and customer-focused Service Sales Engineer to support and grow our service business across the Benelux region
In this pivotal role, you'll combine your technical expertise with a deep understanding of customer needs to develop and execute service sales strategies that drive growth and strengthen long-term relationships.
You will:
- Drive service sales growth by planning and prioritizing customer interactions to meet and exceed business targets.
- Collaborate cross-functionally with engineering and service product teams to deliver tailored solutions and ensure seamless after-sales support.
- Deliver market insights by analyzing trends, pricing strategies, competitor activity, and regional dynamics to inform business decisions.
- Create compelling service proposals, using company pricing tools and discount strategies to prepare accurate quotations.
- Maintain CRM accuracy, tracking customer visits, opportunities, and quotation statuses to ensure transparency and alignment.
- Enhance customer relationships by coordinating with internal teams to deliver value-added services and maximize business outcomes.
Core Competencies
- Customer-Centric Mindset - always focused on delivering value and building trust.
- Clear and Consistent Communication - representing the brand with professionalism and clarity.
- Collaborative Spirit - supporting and working closely with the wider sales and service teams.
- Results-Oriented - driven to meet targets and exceed expectations.
- Strategic Thinking - able to align customer needs with business goals.
- Relationship Builder - skilled at developing long-term partnerships with clients and stakeholders.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
In return, we offer- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Talent Acquisition Team: sarah.cogswell@atlascopco.com
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
Edwards Vacuum is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class.