Inside Sales Engineer - VTS

Mission

The role of the Inside Sales Engineer is to increase revenue in nontraditional and specified markets to help drive profitable growth using a combination of proactive outbound calling, prospecting and working with outside sales and\or other departments to grow the US Edwards VTS business.

Responsibilities:

* Proactively generate and qualify leads through outbound calls, emails, and digital outreach to support regional sales growth.

* Manage and grow assigned customer accounts, ensuring consistent follow-up and relationship development.

* Collaborate closely with Outside Sales counterparts to align on territory strategy, share insights, and support joint opportunities.

* Prepare and deliver compelling sales presentations via phone or video conferencing.

* Maintain accurate records in CRM systems, tracking customer interactions, pipeline activity, and sales progress.

* Respond promptly to inbound inquiries, providing product information, pricing, and support to drive conversion.

* Identify upselling and cross-selling opportunities within existing accounts to maximize revenue. Identify and create service plans as a customer is moved up the service ladder.

* Coordinate with internal departments (e.g., operations, logistics, customer service) to ensure seamless order fulfillment and customer satisfaction.

* Monitor market trends and competitor activity, sharing insights with the sales team to refine strategy.

* Meet or exceed monthly sales targets and KPIs, contributing to overall regional performance.

* Attend offsite Sales Meetings, customer visits with Service Sales Engineers (SSE) as required.

* Perform other duties as assigned.

Education:

* Degree-level education preferred; relevant work experience will be considered.

Skills:

* Self-motivated and proactive with the ability to work independently and meet agreed targets.

* Strong interpersonal skills for effective collaboration with customers and internal teams.

* Proficient in Microsoft Office applications, especially Excel, Word and Powerpoint.

* CRM proficiency for customer/prospect management, opportunity creation, quoting and lead tracking.

* SAP BW knowledge is a plus but not required.

Product & Business Knowledge:

* Familiarity with vacuum technologies across various brands.

* In-depth understanding of Edwards Vacuum products, services, and internal processes.

* Awareness of Edwards Vacuum's service business strategy.

Experience:

* Prior experience in a customer-facing role.

* Experience managing and maintaining databases.

Functional Competencies:

* Excellent written and verbal communication skills.

* Outgoing and engaging personality essential for customer interaction.

* Ability to guide conversations toward successful order placement.

* Ability to effectively multi-task

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With over 150 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.

For more information about Edwards visit our website: www.edwardsvacuum.com

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