Manager, Global Communications, Social Media

Manager, Global Communications (Social Media)

Patients are at the heart of everything we do. Our Communications professionals are passionate storytellers, engaging with colleagues, medical professionals, and the media to connect with meaning and authenticity. You’ll build your creative and strategic initiative to influence Edwards’ many varied audiences and ensure our culture continues to thrive and inspire. Join us to improve quality of care and health outcomes for patients around the world.

Position Summary:

Manages the execution of corporate social media and related global communications content to inform, educate, and positively impact priority audiences. Accountable for content planning, channel performance, stakeholder alignment, and adherence to Edwards brand, legal, regulatory, and quality requirements.

How will you make an impact:

• Support the ongoing development and execution of the corporate social media and digital storytelling strategy for Edwards by contributing to annual and campaign-level channel plans and, governance processes, ensuring alignment with business priorities, the global communications strategy, and emerging trends.
• Lead integrated content planning and execution across relevant channels (e.g., social platforms) as applicable, ensuring the right message reaches the right audience at the right time.
• Assist with the creation and production of original, on-brand content, including infographics, digital artwork, animation, and video, while adhering to standards and maintaining consistency across channels.
• Support team with communications project management for key initiatives by helping define scope, timelines, and review/approval processes; assist in tracking dependencies, risks, and stakeholder needs to support on-time, quality delivery.
• Work cross-functionally in collaboration with Brand, Marketing, HR, Quality/Compliance, Legal, Regulatory, and business leadership, driving alignment of communications with enterprise priorities and ensuring full compliance with policies and approval processes.
• Support the employee social advocacy program.
• Help to manage external partners (e.g. platform vendors) as applicable: define requirements and deliverables, review work product, ensure budget and timelines are met, and maintain quality standards.
• Support response and time-sensitive communications as needed, ensuring rapid coordination, consistent messaging, and appropriate escalation.
• Perform other duties as assigned by management.
  
  

Leadership / Scope

Expected to influence without authority across functions and levels, including senior leaders, and to represent the communications function on significant projects.

• This is an on-site position based in Irvine, CA
  
  

What you will need (required):

• Required: Bachelor’s degree in Communications, Journalism, Communications and/or Public Relations, Marketing, or related field (or equivalent work experience per Edwards criteria).
• Required: 8 years of progressive experience in communications, corporate social media, digital content, or related fields, channel strategy and measurement.
• Preferred: Experience in a highly regulated industry.
  
  

What else we look for (preferred):

• Demonstrated ability to execute communications strategy, translate business priorities into channel plans, and drive measurable outcomes.
• Expertise in visual storytelling and content development across formats (copy, design, animation, video), with the ability to provide creative direction and quality control.
• Strong program and project management expertise, including scoping, resourcing, timeline management, and risk/issue management across multiple concurrent workstreams.
• Experience applying measurement and evaluation practices for internal and/or external channels; ability to synthesize insights into clear recommendations.
• Proficiency with Microsoft 365 tools (e.g., Word, PowerPoint, Excel, Teams, SharePoint) and commonly used digital content tools; experience with Adobe Creative Cloud (or equivalent) preferred.
• Excellent written and verbal communication skills with strict attention to detail and strong editorial judgment.
• Ability to bring simplicity to complex information, tailoring tone, content, and format to diverse audiences.
• Knowledge of communications processes and an ability to apply Edwards policies, procedures, and brand standards; ensures appropriate reviews/approvals are completed.
• Strong problem-solving, organizational, analytical, and critical thinking skills; ability to manage competing priorities in a fast-paced environment.
• Ability to interact professionally with all organizational levels, including senior internal and external personnel on significant matters requiring coordination.
  
  

Adheres to all company rules and requirements (e.g., Environmental Health & Safety rules) and takes adequate control measures in preventing injuries to self and others, and in protecting the environment and preventing pollution under span of influence/control.

 

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range $105,000 - $148,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.  

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.