Cake Decorator

Job Title: Cake Decorator

Position Summary:

At Edwards Food Giant, we take pride in the artistry and craftsmanship of our Cake Decorators. Our talented Cake Artists create beautiful cakes and sweet treats for our customers every day, adhering to company guidelines while ensuring high standards for product safety, food safety, and employee safety. Our award-winning bakeries are a testament to the dedication and skill of our decorators. We are looking for passionate and skilled Cake Decorators to join our team and contribute to our continued success.

General Purpose:

To create beautifully decorated cakes and sweet treats, ensuring they meet Edwards Food Giant’s high standards of quality, presentation, and customer satisfaction. The Cake Decorator will also contribute to providing exceptional customer service and helping maintain a safe and clean bakery environment.

Position Responsibilities:

• Provide premier customer service by greeting customers and answering their questions in a friendly and knowledgeable manner.
• Ice, decorate, and maintain cakes and other sweet treats in the bakery, ensuring products are stored in freezers and refrigerated showcases as needed.
• Fill customer special orders, including custom cakes, wedding cakes, and other personalized products.
• Ice, decorate, package, label, and price products for production and backstock fulfillment.
• Assist customers in making product-related decisions by providing helpful information about the cakes and treats available.
• Operate bakery equipment, including ovens, mixers, sinks, and other tools necessary for cake decoration.
• Follow Edwards Food Giant’s guidelines for cake decorating, ensuring products meet the company’s standards for freshness, sanitation, and safety.
• Adhere to federal food safety and sanitation regulations, ensuring that all products are made and handled with care.
• Organize and rotate stock in the decorator’s freezer to ensure freshness and minimize waste.
• Assist in training new associates in cake decorating as needed.
• Assist in the Deli department as needed, ensuring cross-departmental support when required.
• Perform other duties as assigned by management.

Benefits Available for F/T Hires:

• Medical Insurance
• Tele-Medicine
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(K)
• Employee Assistance Program
• Pet Insurance
• Earned Wage Access

Job Requirements:

• At least 18 years of age.
• Previous experience as a Cake Decorator or equivalent experience in a bakery or foodservice environment.
• Strong knowledge of cake decorating techniques and an eye for detail.
• Ability to deliver friendly, courteous, and prompt customer service.
• Ability to read, write, and perform basic math tasks.
• Ability to interpret and follow instructions and solve problems independently.
• Knowledge of federal food safety and sanitation regulations.
• Ability to work well with others as a team member in a fast-paced environment.
• Creativity and the ability to design unique and custom cakes for customers.
• A passion for serving customers and creating beautiful, high-quality products.

Work Conditions:

• Cake Decorators primarily work in the bakery but may be required to assist in the deli as needed.
• Work involves exposure to various temperature changes, including working in freezers and refrigerated areas.
• The role involves walking, standing, bending, and lifting products weighing up to 60 pounds.
• Duties also require repetitive arm and hand movements and hand-squeezing for at least 85% of the workday.