What are the responsibilities and job description for the Field Service Technician position at Edwards Business Systems?
BE THE HERO WHEN THE OFFICE EQUIPMENT STOPS WORKING
DAY SHIFT - MON. TO FRI., 8 AM to 5 PM
BASE PAY PLUS MONTHLY BONUSES
If you're mechanically inclined, enjoy solving problems, and want a career where each day is different, apply now for our Field Service Technician position.
Edwards & Virginia Business Systems has been successfully operating since 1954. We provide a family friendly culture where the average employee tenure is almost 15 years. We’re one of the largest independent office equipment companies in North America. Virginia Business Systems is consistently named an “Elite Dealer,” a prestigious award for top dealers recognized by ENX magazine.
Job Summary
You'll help keep businesses running smoothly by installing, maintaining, and repairing copiers, printers, and office equipment. You'll work directly with customers, solve technical challenges, and deliver exceptional service every day. This position has access to a variety of career growth opportunities. Your customers will be located in the Hampton, VA area and the surrounding region. This is LOCAL day shift driving only.
What You'll Do
- Install, troubleshoot, and service copiers and printers at customer locations
- Provide technical support and resolve equipment issues efficiently
- Manage parts inventory and maintain accurate records
- Build strong customer relationships through professional, friendly service
- Stay current with ongoing technical training and product knowledge
What We're Looking For
- High school diploma or equivalent required; technical or mechanical training preferred
- Experience with electronics, mechanical devices, or related equipment is a plus
- Strong troubleshooting and problem-solving skills
- Dependable, punctual, and customer-focused
- Valid driver's license required
- Ability to work overtime based on business needs
We Offer More Than Just a Paycheck
- Company car
- Fuel card
- MONTHLY BONUSES
- Health, dental and vision insurance
- Health Savings Account & Flexible Spending Account
- 401(k) with matching
- Life insurance plus short- and long-term disability
- Employee assistance program
- "Fun Stuff"; e.g., company events & discounts to recreation sites, etc.
Some of the Physical Demands Include
- Able to drive for long periods during each shift
- Ability to stand, walk and move around
- Lifting, raising, pushing, carrying and lowering objects of at least 50 lbs.
- Climbing, stooping, bending
- Handling, seizing, holding, grasping, turning or otherwise working with hand or hands.
- Ability to communicate by expressing or exchanging information
Edwards Business Systems is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available for qualified individuals with disabilities during the application and hiring process. To request an accommodation, please send an email to benefits@edwardsbusiness.com
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Will you now or in the future require employer sponsorship to work in the United States?
- Are you willing to consider a starting pay range of $20 to $25 per hour? IF NOT, what pay range are you seeking?
Education:
- High school or equivalent (Required)
Experience:
- mechanical repair job: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Hampton, VA 23666 (Required)
Work Location: On the road
Salary : $20 - $25