What are the responsibilities and job description for the Dispatcher position at Edwards Air Enterprise LLC?
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound HVAC emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
- Helping with pulling permits and scheduling inspections
- Administrative duties such as creating proposals, creating and sending invoices, ordering parts
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position recommended
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations in HVAC
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Salary : $18 - $22