What are the responsibilities and job description for the Team Leader- Design position at Edward Jones?
This job posting is anticipated to remain open for 30 days, from 12-May-2026. The posting may close early due to the volume of applicants.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Team Overview:
Our Branch Design & Innovation team within the firm's Enterprise design function designs coherent, delightful, human-centered branch experiences that empowers Financial Advisors and Branch Teams to do their best work - so they can serve clients with confidence, efficiency, and trust, today and into the future. The team brings together expertise in design and UX strategy, research, prototyping, and UX production design - turning insight and strategy into impactful, executable solutions.
What You'll Do:
As the Design Team Leader, you are responsible for planning, directing, and leading a multi-disciplinary team of associates and contractors responsible for practices that will design and deliver strategies and experiences that meet or exceed documented business and design outcomes. In this role, you will also contribute to the development of design capabilities and creating and scaling a culture of design at Edward Jones.
Here are a few key responsibilities you will be a part of:
Our Branch Design & Innovation team within the firm's Enterprise design function designs coherent, delightful, human-centered branch experiences that empowers Financial Advisors and Branch Teams to do their best work - so they can serve clients with confidence, efficiency, and trust, today and into the future. The team brings together expertise in design and UX strategy, research, prototyping, and UX production design - turning insight and strategy into impactful, executable solutions.
What You'll Do:
As the Design Team Leader, you are responsible for planning, directing, and leading a multi-disciplinary team of associates and contractors responsible for practices that will design and deliver strategies and experiences that meet or exceed documented business and design outcomes. In this role, you will also contribute to the development of design capabilities and creating and scaling a culture of design at Edward Jones.
Here are a few key responsibilities you will be a part of:
- Lead and directly manages the performance of a multi-disciplinary design team focused on holistic financial service experiences on enterprise-wide priorities.
- Manage design frameworks and evaluates toolkits and best practices to meet the firm’s needs
- Integrate design strategy into current processes (Firm PMO, Strategy Lifecycle, IS UX, Mobility, DevOps, etc.)
- Lead/manage and coordinate sponsor user engagement for design projects and ensures project quality and execution
- Implement communication, enablement and activation plan for design; creates and manages materials that advocate for design both internally and externally
- Continually seek and incorporate best practices from across design capabilities.
- Proactively share insights, design, and outcomes from their team to the broader Enterprise Design organization
- Contribute to the development of a world-class design culture at Edward Jones and design capability development
- Manage design spaces, materials, and tools to meet team needs and firm requirements
- Manage backlog of design sprints and ad hoc training for their design team
What Experience You'll Need:
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work
- Bachelor's degree in a field of Design, Science, or Engineering or equivalent discipline
- 5 years of relevant design or design thinking experience, including:
- 2 years of design leadership experience directly managing designers
- Demonstrated ability to deliver design experiences to market, in collaboration with designers of other disciplines and in coordination with other functions in an organization.
- Demonstrated ability to directly lead, inspire, and develop teams of senior individual contributors.
- Experience in operations strategy including but not limited to: business & process modeling, operations transformation, sales and operations planning
- Advanced skills in one’s discipline for designing prototypes of appropriate fidelity for learning and delivery.
- Demonstrated verbal and written communication skills, building relationships at all levels of the organization, and effectively tailoring messaging and approach to multiple audiences
- Proficiency in design tools, design methodologies, and systems thinking
- Knowledge of and experimentation with emerging design trends and technology related to experience design broadly
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.