What are the responsibilities and job description for the Senior Process Analyst position at Edward Jones?
This job posting is anticipated to remain open for 30 days, from 09-Jun-2026. The posting may close early due to the volume of applicants.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
The Senior Process Analyst – Process Reengineering is a strategic leader responsible for driving enterprise-wide process transformation initiatives. This role leads complex process improvement projects, mentors junior analysts, and partners with senior leadership to align process reengineering efforts with organizational goals. Leveraging deep expertise in Lean, Six Sigma, and change management, the Senior Analyst identifies high-impact opportunities, designs innovative solutions, and ensures sustainable implementation across business units.
What You'll Do:
•Lead large-scale, cross-functional process improvement initiatives from discovery through implementation.
•Facilitate executive-level workshops and stakeholder engagements to define strategic objectives and process transformation goals.
•Conduct advanced data analysis and root cause investigations to uncover systemic inefficiencies and performance gaps.
•Develop and present executive-level business cases, including ROI analysis, risk mitigation strategies, and implementation roadmaps.
•Collaborate with business leaders, IT, and operational teams to design and deploy future-state processes and digital solutions.
•Champion change management strategies to drive adoption and cultural alignment with new ways of working.
•Establish and maintain enterprise process standards, governance frameworks, and continuous improvement best practices.
•Mentor and coach junior analysts and project team members to build organizational capability.
What You'll Do:
•Lead large-scale, cross-functional process improvement initiatives from discovery through implementation.
•Facilitate executive-level workshops and stakeholder engagements to define strategic objectives and process transformation goals.
•Conduct advanced data analysis and root cause investigations to uncover systemic inefficiencies and performance gaps.
•Develop and present executive-level business cases, including ROI analysis, risk mitigation strategies, and implementation roadmaps.
•Collaborate with business leaders, IT, and operational teams to design and deploy future-state processes and digital solutions.
•Champion change management strategies to drive adoption and cultural alignment with new ways of working.
•Establish and maintain enterprise process standards, governance frameworks, and continuous improvement best practices.
•Mentor and coach junior analysts and project team members to build organizational capability.
What Experience You Need:
•Advanced knowledge and certification in Lean, Six Sigma (Black Belt preferred), or equivalent methodologies.
•Proven experience leading enterprise-level process improvement initiatives with measurable outcomes.
•Proficiency in process modeling (e.g., Signavio, Visio,), data analytics (e.g., Power BI, Excel), and project management tools.
•Exceptional communication, facilitation, and stakeholder management skills.
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
•Advanced knowledge and certification in Lean, Six Sigma (Black Belt preferred), or equivalent methodologies.
•Proven experience leading enterprise-level process improvement initiatives with measurable outcomes.
•Proficiency in process modeling (e.g., Signavio, Visio,), data analytics (e.g., Power BI, Excel), and project management tools.
•Exceptional communication, facilitation, and stakeholder management skills.
**Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.