What are the responsibilities and job description for the Senior Compensation Manager - Client Support Team position at Edward Jones?
This job posting is anticipated to remain open for 30 days, from 10-Nov-2025. The posting may close early due to the volume of applicants.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
What You'll Do:
This role will report into the Senior Director of Compensation and will serve as the primary point of contact for the CST business segment, providing strategic partnership and consultation to senior level business leaders and Business Human Capital Partners. This roles scope is CST focused, requiring support of 23,000 CST associates and significant commercial awareness given support for field facing roles; outcomes from this role will have a direct impact on firm success. Under limited supervision, the Senior Manager, CST Compensation will lead CST compensation initiatives, working to identify needs, developing solutions, and ensuring successful end-to-end implementation of related projects. The role will partner across compensation to lead and/or facilitate various bodies of work, influencing stakeholders and partners alike.
This role will report into the Senior Director of Compensation and will serve as the primary point of contact for the CST business segment, providing strategic partnership and consultation to senior level business leaders and Business Human Capital Partners. This roles scope is CST focused, requiring support of 23,000 CST associates and significant commercial awareness given support for field facing roles; outcomes from this role will have a direct impact on firm success. Under limited supervision, the Senior Manager, CST Compensation will lead CST compensation initiatives, working to identify needs, developing solutions, and ensuring successful end-to-end implementation of related projects. The role will partner across compensation to lead and/or facilitate various bodies of work, influencing stakeholders and partners alike.
- Leads the Compensation Refresh for CST roles in support of the 2030 ambition, which includes base salary and short-term incentives
- Conducts analysis and prepares recommendations regarding the development and implementation of CST compensation programs and practices
- Acts as thought leader in the design and execution of CST short-term incentives, ensuring alignment with firm strategy and goals.
- Conducts annual pay benchmark studies to evaluate the competitiveness of pay levels and programs
- Functions as an advisor and subject matter expert for leveling CST jobs at the firm
- Works closely with Talent Acquisition, Business Partners and Talent Development on matters relating to leveling and pay of for CST roles
- Builds strong relationship with Associate Relations, Legal, Finance, and HRBPs partners to ensure recommendations represent a cross-functional view and lens
- Partner with CST and HO Experience teams on recognition opportunities
- Assists in developing communications and training to improve overall understanding of compensation programs
- Provides guidance and mentorship to other Compensation Team members to ensure consistency of service to our business units
What Experience You'll Need:
What Could Set You Apart:
**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
- Bachelor's degree
- 12 years' experience in Compensation, preferably in the Financial Services industry, including:
- Significant experience in compensation design for field facing roles
- Advanced understanding of compensation philosophy, and practices
- Comprehensive understanding of other HR functional areas
- Advanced Excel and analytical skills; ability to work with large amounts of confidential data
- Subject Matter Expert (SME) in compensation theory, design, and practice.
- Independent decision making and judgement
- High degree of independence and autonomy
- Ability to operate independently with limited supervision
- Persuade and influence all levels of business stakeholders and partners
- Implement simple and complex firmwide and HC strategies across groups within Home Office and/or CST
- Identify and solution through critical thinking both simple and complex problems, providing alternative solutions to stakeholders and leaders
What Could Set You Apart:
- Certified Compensation Professional (CCP)
- PeopleSoft and Oracle HCM experience
**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.**
Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.